Check-in fast but counter staff not as friendly as I have hoped. Maybe just not her day. Concierge and bell boy were very friendly which helps improved the overall check-in experience.
Was given room at level 2 which was quite noisy. Hotel did provide ear plugs which helps with the overall sleep experience.
Bed was fantastic! Had a relatively good sleep and did not notice too much noise after putting ear plugs.
Breakfast spread was quite limited but hotel did offer ala carte menu which compensate the lack of selection. Breakfast experience was enhanced by the friendly service by the staff.
Overall, a decent experience but impressed by some of the most friendly services i have had.
- Official Description (provided by the hotel):
- Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera Hanoi - MGallery by Sofitel offers travellers a sophisticated break near the iconic Hanoi Opera House. As soon as you arrive, you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. The same decadence runs through the 107 rooms and suites that combine 21st Century comfort with French sophistication and grand decor. Just as impressive are La Fee Verte Bar renown for its signature Absinthe, and the hotel's restaurants Cafe Lautrec for Mediterranean inspired cuisine and Satine for Vietnamese cuisine. ... more less
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