The staff here are incredible! We stayed here for two weeks on business, and we couldn't have been happier. It truly started to feel like our second home and that's because of the staff. Everyone is so friendly, helpful, and a delight to talk to. James and Bella, in particular, went above and beyond!!! James sat with us for hours helping us plan (and book) our travels for our next stops after Hanoi, and he was incredibly patient with us while we took ages trying to decide. When my colleague left her flash drive in Sapa, he arranged to have it brought to the Tirant and then he sent it to us in Ho Chi Minh! Bella was always happy to help with recommendations and she also helped us problem solve with some of our outside bookings, always with the warmest smile.
We loved it here so much that we used it as our base returning here after Sapa and Halong Bay. And they even let us store some of our stuff at no cost during these trips even though we were no longer staying there!
The location is fantastic. The breakfast is the best hotel breakfast we had in all of Vietnam, lots of options. The hotel is very clean and comfortable. The rooftop deck and bar is awesome. There was construction while we were there and it did not impact our stay or our love of the place!
- Official Description (provided by the hotel):
- Tirant Hotel is brand new boutique hotel with ideal location on 36-38 Gia Ngu Street - the heart of Hanoi, is a short walk to the famous Hoan Kiem Lake (just 2 minutes), beautiful architecture of the Grand Cathedral, Opera House and a fascinating slice of centuries old life in Hanoi, the old Quarter. ... more less
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