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“Great staff!”

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Hanoi Victory Hotel
Ranked #52 of 623 Hanoi B&B and Inns
Certificate of Excellence
Santiago, Chile
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great staff!”
Reviewed 1 May 2014

Great staff, they were very nice. We prefer the room without window, its the same and cheaper. The location its perfect to visit Hanoi.

The bedroom was good for the price abd the bathroom was perfect too. All very clean.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carlosghc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 2 May 2014
Dear Our Guest,

Thank you for sharing your experience at Hanoi Victory Hotel and your compliments on our hotel staffs, hotel location and room facilities.

We are delighted to hear that you have enjoyed your stay and experience here at Hanoi Victory Hotel.

We are grateful for your review and wish to have another chance to welcome you soon at Hanoi Victory Hotel when you revisit Hanoi.

Best Regards.

Tony Bui and Hanoi Victory Hotel team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
    165
    48
    7
    1
    0
See reviews for
26
85
22
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2014 via mobile

We stayed with my boyfriend 3 night. Everything was excellent, but the best thing was the staff! They help us in everything! The room is really like in the photo, clean and quiet. If you come to hanoi please stay here !! Very close to restaurant and all the turistic thing that you must visit :)

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Fran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 1 May 2014
Dear Our Guest!

Please allow us to thank you for your excellent comments; it is a pleasure to know that we are doing our best to satisfy our guests, we work every day to exceed our customers’ expectations.

We are glad to have provided you with a memorable experience and feeling as HOME AWAY FROM HOME in Hanoi Victory. We all hope to have the pleasure to welcome you again in our Hotel.

Best Regards.

Tony Bui and Hanoi Victory Hotel team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

Exellent location! Exelent service! The staffs here will do their best to help you. They helped us book the train to Sapa,and contact the rental cars so that we can have the nice private trips to Ninh Binh and Bac Ha. They also helpep with money exchange while we were in a hurry and have no idea where to go for exchanging. I really appreciate their kindness help.
I went to Hanoi many times. I stayed in many small hotels during ten years and i would say that this is one of the best small hotel in Hanoi in terms of the services.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Kusra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 23 April 2014
Dear Our Guests!

On behalf of all staffs in Hanoi Victory Hotel, I would like to thank very much for having taken the time to write a review about your recent stay at our property. Certainly it is our highest ambition to meet and exceed the expectations of our valued guests, which is why we appreciate your review, as it helps us to monitor and improve our services.

We are extremely delighted because everything ran smoothly since check-in till check-out, also start to enjoy tours ( Ninh Binh tour, Sapa train ticket and Bac Ha market rent car, picking up and drop at airport ) till end your tours.

Take care our customers and honest is our original concept to build up Hanoi Victory Hotel, almost of our guest felt and highly appreciated them. It is our pleasure to provide you the best in every perspective especially exquisite accommodation, tours our remarkable services and lovely memories.

All in all, we wish to have an opportunity to impress you again even at an advanced level in the upcoming future.

Sincerely,

Tony Bui and Hanoi Victory Hotel team.
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Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2014

A wonderful stay in the hotel as well as the organization of tourist trips. And organize a taxi to pick up from the airport, as well as delivery to the airport.

Provide better prices for the trip Halong Bay

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abu k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 23 April 2014
Dear abu k

Thanks a lot for your kind comments. Hanoi Victory HOtel’s mission is to offer the best service to our guests and to know that we are doing well motivates us to keep working every day.

We hope you consider our hotel when you return to Hanoi, Vietnam. Best wish to all of you.

Sincerely,

Tony Bui and Hanoi Victory Hotel team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 29 March 2014

our hotel stay was wonderful. we are delighted. service at the highest level! Location is great! the rooms have everything you need. wonderful morning coffee. prices are reasonable for accommodation. in short everything is excellent!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baurito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 23 April 2014
Dear Our Guest!

Thanks a lot for your excellent review, it was a pleasure to welcome you for a second time and we will continue working to offer our guest always the best service and experience.

Best wish to you!

Sincerely,

Tony Bui and Hanoi Victory Hotel team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
1 review
Reviewed 18 March 2014

It is a great, clean Hotel located in the center of the town. We like the bed which gives us a sound sleep. The staff is helpful, polite always with smile on the face. The breakfast available either American or local , although simple, but tasteful and well served with plate artistically decorated by the Cook.The arrangement of Tour Package is satisfactory.

Room Tip: "Corner suites are large and sunny"
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 23 April 2014
Dear Our Guest!

Thank you for your comments about our hotel. Our mission is to exceed our guest expectations and we will continue to serve our guests in the best way.

I am delighted that you enjoyed your experience and I sincerely appreciate that you have acknowledged so many positive elements of your stay; particularly lovely little botique Hotel in the old quarter of Hanoi and the friendly and helpful service you received from my colleagues. We make every effort to maintain the high standards of timely and quality service delivery that Hanoi Victory Hotel is known for and I am pleased that we have been successful in achieving this during your stay.

We hope to see you again as a part of our hotel.

Best Regards.

Tony Bui and Hanoi Victory Hotel team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

Excellently located, polite and very helpful staff, clean and spacious rooms with windows. Comparatively quiet. Breakfast, Noodle or european dishes, and also fruits. One of the best places to stay in Hanoi's old city.

Room Tip: Both deluxe and regular rooms are gorgeous
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thang p, Manager at Hanoi Victory Hotel, responded to this review, 23 April 2014
Dear Our Guest!

Thank you for your comments about Hanoi Victory Hotel, we are pleased that you had a wonderful experience. We continuously work on exceeding our guest expectations to make sure our guests feel at home.

Please know that I will use your feedback as a tool to ensure we consistently meet the high standards we set for ourselves. All in all, we cannot say enough to thank you for your great support to Hanoi Victory Hotel, and we bid you a warm welcome at anytime you return to Hanoi.

Best Regards.

Tony Bui and Hanoi Victory Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi Victory Hotel

Property: Hanoi Victory Hotel
Address: 3 Hang Quat St | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #52 of 623 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Number of rooms: 12
Official Description (provided by the hotel):
Hanoi Victory Hotel is located in Hanoi's Old Quarter, within a minute's walk from the well-known Hoan Kiem Lake and the famous Dong Xuan Market. It features a restaurant and offers free Wi-Fi. Air-conditioned rooms at Hanoi Victory Hotel are fitted with modern furnishings. They are equipped with a flat-screen satellite TV, a personal safe and minibar. En suite bathrooms come with a hairdryer and free toiletries. Operating a 24-hour front desk, Hanoi Victory Hotel can assist with currency exchange, laundry and concierge services. Guests can also approach the tour desk for sightseeing and travel arrangements. A business centre offers fax and photocopying services. For a local meal or light refreshments, guests can head to the restaurant, which also houses a bar. For alternative dining options, 24-hour room service is available. Hotel Hanoi Victory is just a 10-minute walk from Ho Chi Minh Mausoleum and the Temple of Literature. Noi Bai International Airport is a 45-minute drive away. Airport transfer can be arranged on request. ... more   less 
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