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“Clean, Affordable and Great Service”

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Rising Dragon Palace Hotel
Ranked #55 of 639 Hanoi B&B and Inns
Reviewed 20 February 2012

Excellent 5 star staff and service- friendly, sincere and very helpful.

We had a deluxe city view - which I probably would not recommend as it was more a view of the noisy alley way. There was also construction going on either within the hotel or at the side not sure, so you were up by 7am whether you wanted to be or not. The room was nice, clean and modern, yet smaller than what the pictures represent. The set up of the shower/ toilet - all though very nice is not particulary ideal for a couple who may not know each other that well :) Glass partitions with curtains do not offer a great deal of privacy. The glass door on our balcony overlooking the alley did not lock either. I cannot say I was fond of the restaurant in the basement, it was cold - in temperature (we went in Feb) and atmosphere, with low ceilings, and not alot of room I felt like I was constantly bumping into people, and there are about 3+ waiters taking orders - which felt a bit much (but they are very geared towards excellent service). The food is then deliver by a "blind waiter" (elevator) from the kitchen and then brought to you - the food was not great. Saying all that my husband had no problems with the restaurant. At the end of the day this is a very good 3 star hotel and very affordable. Great if you are travelling further and need to leave your stuff there for a night (we went overnight to halong bay) and then return. It is central to everything: Shops and some really great restaurants so you are not limited to where you choose to eat. This hotels key strength is its employees in particular its reception / lobby employees - anyone of them would do well in a 5 star establishment - they are delightful and made our trip very good with all their help and useful information - they are genuine, kind and sincere. There have been reviews I have read saying the staff are "over attentive", I did not think this. Vietnam seems to be a country that is more geared to giving a 5 star service no matter where you stay, I think this is great as so many other countries are lacking this - Australia in particular. I would happily recommend this hotel.

  • Stayed: February 2012, travelled as a couple
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2  Thank Clairer23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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341 - 347 of 467 reviews

Reviewed 20 February 2012

The staff are extremely friendly and put a high-value on customer service. On our return from Sapa to the hotel, after the night train, the staff were very attentive to our needs and treated us very well - and we were not yet even staying at their hotel (we were in transit to HaLong Bay and we only stayed with them two days later).

The food was excellent and the rooms were very clean. I would definitely recommend it to others who are travelling. My husband and I were backpacking in Vietnam for three weeks, we are both in our mid-to-late fifties.

  • Stayed: January 2012, travelled as a couple
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1  Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

The Rising Dragon Palace hotel is a beauty!! Tucked away in a side street of the old Quarter in Ha Noi, the rooms were spacious, bed very comfortable, rooms and hotel very clean breakfast (which was included in our room rate - booked via Agoda) was superb, not a massive selection but there was enough for any hungry traveler and the staff the friendliest I have ever come across in all my years of traveling... You could stay here just for the staff alone.. I can not recommend this place highly enough... Next time I am in Ha Noi we will definitely be staying at the Rising Dragon Palace hotel....

Note: There are a few Rising Dragon hotels in Ha Noi.. Be sure to book the Rising Dragon Palace hotel

Room Tip: Ask for a room with a balcony
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  • Stayed: February 2012, travelled as a couple
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1  Thank fender1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

The hotel was a gem! Tucked in-between some old buildings, it's modern, stylish and comes with warmth, friendly and helpful staff. Our Deluxe Room was a tad small for 2 pax, but nevertheless, it was very clean, good facilities provided and the beds and pillows were very comfortable. They are quite generous with their daily breakfast and really value-for-money. The staff ensured that we had enough to eat, and you could almost experience "butler" service as there were like 3 to 1 at one point of time! The Customer Sales Manager - Mr Cuong Nguyen, was most accommodating and helpful and went out of his way to ensure that we had a comfortable stay. He made all the arrangements for our Halong Bay trip, without any glitches! :-) All our incessant querries were always answered with a gentle "For sure!" :-)He even arranged for a local guide (his personal friend) for our 2 days city tour of Hanoi, a Mr.Son, a very good English speaking guide and quite knowledgeable. My sister felt sick in the midst of our city tour, and he took my sister back to the hotel and ensured that she was OK, that was a very wonderful gesture. He even told off a taxi who wanted to fleece us with a VND100,000 taxi ride around the Old Quarters to Quan An Ngon Restaurant! We were very touched by his honesty and thanks to Cuong, we discovered Hanoi with peace of mind and had a wonderful time. Overall, the location of this hotel is pretty good, within walking distance to the restaurants, cafes, Old Quarters and shops, and we felt very safe! :-) Our journey back to the airpot was made memorable as Cuong arranged for a complimentary special MPV to compensate us when we were "left stranded" upon our arrival at the airport earlier! On the whole, a very pleasant holiday, with a good hotel and with great staff!

  • Stayed: February 2012, travelled with family
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3  Thank koscomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2012

We stayed for three nights and were very satsfied. It's a very beautiful and clean hotel situated in the old quarter. The staff is very very friendly and offers an execelent service. The breakfast is also very good. The rom was very clean and there was a laptop with internet access avaible. The size of the room is good as well. I can recommend this hotel.

  • Stayed: February 2012, travelled as a couple
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1  Thank Flemming G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

The Rising Dragon Palace Hotel is clean and modern, with the most accomodating and helpful staff. It is also in the perfect location for roaming around Hanoi, I recommend it to EVERYONE!

  • Stayed: January 2012, travelled with friends
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3  Thank amyfossaluzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

A lovely new hotel in the Old Quarter within walking distance of all the attractions...the staff are very helpful and friendly and provide you with a map with all the main attractions highlighted in the city....
The rooms are clean and comfortable with all the mod cons...
The travel service is excellent and they were able to arrange trips to Ha Long Bay and Tam Coc as well as Water Puppet tickets and train tickets to Hue...
The staff are very helpful and friendly....
The restaurant is very good and breakfast is excellent...
The only current drawback is the building work either side of the hotel which started around 8am and 6pm ...although this will not be a problem once this is completed.
Highly recommended...

  • Stayed: January 2012, travelled as a couple
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3  Thank McG0v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rising Dragon Palace Hotel

Address: 24A Hang Ga St, Hoan Kiem District | Old Quarter, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #55 of 639 B&Bs / Inns in Hanoi
Price Range: £24 - £36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rising Dragon Palace Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Rising Dragon Palace Hotel is located on a premier shopping street, with arts and crafts stores along the same block and throughout the surrounding neighborhood. Our hotel renovated in Sept 2016, Ideal for leisure travelers, whether staying briefly in Hanoi or on an extended visit, we offer full travel services. ... more   less 
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Also Known As:
Rising Dragon Palace Hotel Hanoi

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