Excellent 5 star staff and service- friendly, sincere and very helpful.
We had a deluxe city view - which I probably would not recommend as it was more a view of the noisy alley way. There was also construction going on either within the hotel or at the side not sure, so you were up by 7am whether you wanted to be or not. The room was nice, clean and modern, yet smaller than what the pictures represent. The set up of the shower/ toilet - all though very nice is not particulary ideal for a couple who may not know each other that well :) Glass partitions with curtains do not offer a great deal of privacy. The glass door on our balcony overlooking the alley did not lock either. I cannot say I was fond of the restaurant in the basement, it was cold - in temperature (we went in Feb) and atmosphere, with low ceilings, and not alot of room I felt like I was constantly bumping into people, and there are about 3+ waiters taking orders - which felt a bit much (but they are very geared towards excellent service). The food is then deliver by a "blind waiter" (elevator) from the kitchen and then brought to you - the food was not great. Saying all that my husband had no problems with the restaurant. At the end of the day this is a very good 3 star hotel and very affordable. Great if you are travelling further and need to leave your stuff there for a night (we went overnight to halong bay) and then return. It is central to everything: Shops and some really great restaurants so you are not limited to where you choose to eat. This hotels key strength is its employees in particular its reception / lobby employees - anyone of them would do well in a 5 star establishment - they are delightful and made our trip very good with all their help and useful information - they are genuine, kind and sincere. There have been reviews I have read saying the staff are "over attentive", I did not think this. Vietnam seems to be a country that is more geared to giving a 5 star service no matter where you stay, I think this is great as so many other countries are lacking this - Australia in particular. I would happily recommend this hotel.
- Official Description (provided by the hotel):
- Rising Dragon Palace Hotel is located on a premier shopping street, with arts and crafts stores along the same block and throughout the surrounding neighborhood. Our hotel renovated in Sept 2016, Ideal for leisure travelers, whether staying briefly in Hanoi or on an extended visit, we offer full travel services. ... more less
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- Also Known As:
- Rising Dragon Palace Hotel Hanoi