We choose this hotel because of the good review and believe me it is indeed a good one - excellent services, wi fi in the room which is very convenient and a cleaned hotel. It is located in the core of Hanoi Old Quarters and hence it is closed to everything - street food, restaurants, shops, lakes, water puppet show etc. The staff are remarkable - very friendly, cheerful and helpful. Alex, the General Manager also planned the Halong Bay and Sapa tours for us. We were very well look after. Everything went on as planned and when we were to board a night train to Sapa, the hotel staff not only carry our luggage and sent us to the train station but took us to the correct carriage. We were very impressed with this service. To be honest, if not for the hotel staff on that particular night, we had no idea where to go as it was dark at night. To make matter worse, our carriage number was 16 and we kept walking heading to carriage number 16. However, when we reached carriage number 15, that was the end of the line. The hotel staff then asked where carriage number 16 was and we were not sure whether he had the answer as he was still asking in Vietnamese to a couple more workers around there and finally found carriage number 16 which was placed in between other numbers.
We enjoyed our stay and would definitely recommend this hotel to our families and friends.
- Official Description (provided by the hotel):
- Born in late 2011, this mordern facility includes 18 spacious rooms special desinged for fmaily and group of friends staying together in 1 room. The lovely boutique design and working spirit of staff would bring to clients the feeling: "In our Pearls', You are the Pearls". ... more less