Despite our early check-in time, the staff were very accommodating and helpful. This continued throughout our stay - the staff were always smiling. There was free internet on 2 desktops at the reception area, great for catching up on emails. Breakfast wasn't too bad for the price of the room we were paying, which included breakfast. We took the family room which was huge and consisted of 3 single beds. The problem was it was on the 2nd floor and faced the front of the hotel, which was a busy street. We could hear honking for most parts of the early morning and night; closing the louvered windows did not help block out the noise. The room itself was ok, albeit a little dusty but the bathroom was run down - small leak in the ceiling and the bathtub leaks whenever you shower, which then made the entire bathroom dirty and wet; not pleasant! The hotel can do with some renovation as it looks run-down in some parts. Room rates are reasonable so I guess you can't expect too much - the friendly staff made up for it :). The hotel is in a great location - everything was within walking distance (restaurants, cathedral, lake, market, souvenirs and other shops). You also get the "local" scene of street vendors selling pho, fruits, vegetables, meat, bbq cuttelfish, etc!
- Official Description (provided by the hotel):
- Hanoi Century Hotel Situated in the heart of Hanoi's Old Quarter and bounded by bustling commercial centre, Century hotel is one of the most beautiful and luxurious hotels in the Old Quarter city. Next to it is the ancient and romantic Hoan Kiem Lake, a symbol of the capital ... more less
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