We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hanoi Holiday Diamond Hotel
Ranked #56 of 592 Hotels in Hanoi
Certificate of Excellence
Malysia
1 review
“Nice Hotel!”
Reviewed 22 September 2012

Nice hotel with excellent service staff! I just have a holiday trip with my friends in hanoi and we live in this hotel for few days. While we meet any problem like translate or trip info, the staff will help us to solve the problem very fast. This is a very nice service to the customer. Beside of this, rooms are very clean and provide the nice foods! Thanks for all the staff!

  • Stayed July 2012, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaymondPhuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,937 reviews from our community

Traveller rating
    1,591
    290
    41
    11
    4
See reviews for
229
867
237
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2012 via mobile

Landing in Hanoi we were collected from the airport by the hotel's taxi and on arrival were greeted outside by helpful and friendly staff who carried our bags for us.

Inside the polished lobby we were warmly welcomed by the staff on reception who were chatty and immediately bought us fresh juice to drink. Although it was early morning we were able to check in.

The room was spacious and had all the mod-cons you could need including flat screen tv, computer and even a DVD player. The decor however was rather disappointing and in need of some modernisation. The same could be said for the shabby halls and landings upstairs despite the hotels shiny reception.

The view from our window overlooked the messy rooftops and overgrown brambles to the rear, the bathroom was tired and dated and the safety deposit box wasn't even attached to anything.

It was certainly over priced considering we found a gem of a hotel just round the corner for $10 cheaper. 

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank whapshott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review, 21 May 2013
Dear readers,
Thank you all of you for sharing your experience about our hotel on this site.We know that listenning to your comments is a good way to improve ourself.We respect every of your single review.
Thanks whapshott ,We appriciate your contribution idea for us and we are sorry for any inconvinence you encountered during your stay with us.We have updated our decoration for better suite with our guests.And other things like bathroom or safe box also are fixed.
Once again,We welcome all of your ideas for us and hope to have you as our guests in the future.
Many thanks and best regards
Manager
Minh Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2012

We felt so much at home in our 5 nights of our stay here. Completely Hassle free. The team at the hotel makes everything so convenient. They seem to know every guest by name which brings in that extra feeling of personal rapport. Our special requests of vegetarian food were very well taken care. The airport pickup and drop were just perfect.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kkuldeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 19 September 2012

Our stay at Holiday Diamond Hotel was perfect. Rooms are clean and large with a computer in the room, perfect location in the old quarter and an excellent service. It is almost impossible to find a staff so friendly with a better service. They made us feel like family. Their collaboration about what to do in Hanoi, their attention and their smile made our stay very pleasant and enjoyable. Highly recommended hotel.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serruchero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
Reviewed 19 September 2012

The staff here is amazing. They are friendly and always willing to go the extra yard. Ask and they will deliver. Amazing service all around. For example, we needed to book flights to DaNang and we asked the front desk for recommendations of where we should go about doing this. They asked when we wanted the tickets and they did it all for us! The manager Jenny is really nice and is always there to greet you. The breakfast is all you can eat and it includes pho! I would come back here the next time I visit Hanoi. I highly recommend staying here!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
1 review
Reviewed 18 September 2012

Stayed 3 day at this hotel family room feel like staying in a five star hotel. Room is nice and big.The service provided by the staff is excellent and the hotel give us a homely feeling. Breakfast is delicious and the menu changes every day. Good local food stall can be located near the hotel.

If you go to Hanoi,recommended to stay in this hotel.

Stayed September 2012 with family

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wongym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 September 2012

This hotel provide the best service. All the staffs are very friendly and go all out to help in any request. The breakfast provided is very good, the pho offered is one of the best that we have eaten in Hanoi. The hotel room is considered quite small but clean. There is computer provided in each room which is very convenient for us to check for travel information. The location of the hotel is good with lots of shops just steps away, it is about 10-15 mins walk away from the lake.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynaisea J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review, 21 May 2013
Dear readers,
Thank you all of you for sharing your experience about our hotel on this site.We know that listenning to your comments is a good way to improve ourself.We respect every of your single review.
Thanks lynaisea ,We appriciate your contribution idea for us and thanks again for your nice words about our staff and service.We welcome all of your ideas for us and hope to have you as our guests in the future.
Many thanks and best regards
Manager
Minh Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#61 of 592 in Hanoi
1,028 reviews
0.3 mi away
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel
#29 of 592 in Hanoi
460 reviews
0.4 mi away
Hanoi Rendezvous Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Oriental Central Hotel
0.2 mi away
Paradise Boutique Hotel
0.2 mi away
La Beaute De Hanoi Hotel
Show Prices
Show Prices
Show Prices

Been to Hanoi Holiday Diamond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Holiday Diamond Hotel

Property: Hanoi Holiday Diamond Hotel
Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 592 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Asiatravel.com Holdings, Odigeo, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Hanoi Holiday Diamond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing