Stayed in the family room for five days.
Dodgy taxi service. The driver was supposed to present ud with a booking code on our arrival to avoid scams. He could and wandered around with his cell for 20 minutes before we got it sorted. The road was completely empty and we both felt uncomfortable travelling with our small children with a driver that wasn't sure where he was going, who texted and spoke on the cell while driving, who took what seemed to be detours (the fare was included in our hotel deal) and who drove extremely slow and stopped on the highway at completely desolate places.
Dirty rooms with hugf dustballs and worn out interior.
Awful laundry service. Only when we left the hotel ww discovered that the clothes looked like it hadn't been washed - and it was dry even though we specifically asked for it not to be.
Excellent location - easy access to everything.
Great service from the staff.
Great breakfast - multiple choices of tasty dishes.
Fresh fruit and free water every day.
Well functioning wifi.
Heater - a bir noisy but working.
Sound proof windows. Great with all the mopeds honking in the streets.
A great view of the cafe downstairs with all the delivery boys driving in with everything from toiletpaper to new year's hats.
Overall - a great choice, not perfect but good value for money.
- Official Description (provided by the hotel):
- A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more less
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