Probably the nicest hotel we visited during our 3 week holiday in Vietnam.The location is great, right in the middle of the Old Quarter in Hanoi. The rooms were excellent - clean and with modern facilities. The breakfast was wonderful and the staff did an outstanding job to make our stay as comfortable as possible. When we arrived we got a better room than the one we booked without asking for it (for the same price)! Even though the hotel is in a crowded area, we barely heard any noises in our hotel room, so it was a nice retreat after an exhausting day in the city.
For the reasons above we extended our stay here another night. Later that week (after a Halong Bay tour) we returned to the hotel for 2 more nights. We could safely store some of our luggage in the hotel while we were away for 3 days. On the last day they even paid for our ride back to the airport!
Overall the hotel staff were very friendly and helpful (notably Candy, Mr. D and another receptionist whose name I didn't get. When it was hard to get a taxi ourselves (busy period before Tet), at one point there were four hotel staff on the street trying to hail a taxi for us as soon as possible. They even negotiated with the taxi driver to get a fair price for us (The streets were so crowded at that time that metered taxi's couldnt even be bothered to take us where we wanted to go).
For this (very acceptable) price it's hard to find a better hotel in Hanoi I think!
- Official Description (provided by the hotel):
- A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more less
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