We really enjoyed our stay at this hotel. The service is the best we have encountered on our around the world trip so far! Our special thanks to Hannah and Candy - they were amazing with us. Rooms are very clean and beds comfortable and the breakfast is another highlight. We ended up returning two times after our trips to Ba Be and Halong Bay. And even when they were booked out, they acommodated us in their equally excellent sister hotel, only few minutes away.
Definitely deserves 5 stars!!