We stayed for 3 nights with a trip to Ha Long Bay for 2 nights in between. All the staff were amazing. Breakfast was fresh prepared to order every morning, rooms were a good size and clean. Location of the hotel was excellent and in the heart of the old quarter. But again most importantly the staff. They helped us book our Ha Long Bay tour in very short time and we even had options, the tour was great by the way, they stayed in our price range and there were no surprises. They kept our 3 large bags for the 2 nights we were away and when we returned we were welcome again with questions about our trip, plus we had a free room upgrade.
We asked for directions all the time and they would always help, with a smile, draw locations on maps for us and make great suggestions also.
They booked a taxi to the airport for us and quoted a price, it was reasonable and about the same we paid to get there, but when the ride came I was told it was less and they have me money back, I only mention this as I could of easily not known and went along, so to end it they are honest also.
I can't say enough good things about the property and especially all the staff and we will stay here again when we return to Hanoi.
- Official Description (provided by the hotel):
- A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more less
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