We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great and excellent stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hanoi Holiday Diamond Hotel
Ranked #54 of 589 Hotels in Hanoi
Certificate of Excellence
Kuala Lumpur, Malaysia
2 reviews
“Great and excellent stay”
Reviewed 15 July 2014

The staffs was friendly and helpful. Room is clean and comfortable. Breakfast was good and tasty. Trip to Sapa and Halong was even booked through them. Our transportation from airport to hotel, from train stations to hotel and forth, everything was well planned even in the wee hours. Hotel located in strategic location. Walking distance to food and market.

Thanks Jenny and the team. Strongly recommend this hotel. No regrets.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank NyinLing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,917 reviews from our community

Traveller rating
    1,583
    283
    37
    10
    4
See reviews for
225
859
236
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Madrid, Spain
2 reviews
Reviewed 14 July 2014

We really recomend this hotel not only for the acomodation that has all you can need but for people that work there, they are really gently and friendly and they will try to help you in all momet to give the support you will need traveling aroung Vietnam.
The rooms are nice and the bed really confortable. The breakfast is quite good and you can eat without limit.
Regards from Ana & Flavio

Room Tip: Please chosse a room with Windows the other ones are smaller
See more room tips
  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2014

The service provided by the manager Jenny and team were excellent. They were all very friendly and helpful. Provided all the necessaries. They even send a hotel staff to the train station to help us catch 2 taxis back to the hotel @ 4:30am!! I was impressed.
In fact they provided us rooms for showers after our check-outs.
Breakfast was good as well and best of all it's unlimited to order from the menu :)
Will definitely recommend this place to others.
Rooms were comfortable and clean. Overall very satisfying.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Shuatling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2014 via mobile

The staff at this hotel are great, they helped us sort out train tickets, halong bay tour, taxis and even called the hotel at our next destination to arrange a pick up. This made our stay much more enjoyable after a long plane journey. The room we had was quite small but clean. There was a smell of smoke in the room but the staff helped to rectify this by providing air fresheners etc.

Stayed July 2014
Helpful?
Thank chokeartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MELBOURNE
1 review
Reviewed 7 July 2014

My friend and I stayed at the sister hotel (Holiday Gold) initially for one night, the service was great there also but we didnt quite get wowed by the room, after finding out Holiday Diamond was close by, we decided to switch hotels. Holiday Gold was so apolegetic about our room (there was nothing wrong with it really, we were just being picky!) they gave us free transfer to Holiday Diamond, refunded some money back AND we had a free upgrade at Holiday Diamond!


Holiday Diamond's staff were excellent, friendly, helpful with recommendentations and personable, definitely go beyond their job!
The buffet breakfast had a good selection. Room we stayed at (suite) was equipped with TV, aircon, computer, minibar etc
Location was convenient to restaurants, shops and short stroll to the lake and market
we had a great time at Holiday Diamond and would definitely stay here again!

We also stayed at Holiday Diamond in Hue and it was even better there ;)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blahblahbah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auderghem, Brabant, Belgium
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2014

The service is excellent, rooms are impeccable, wtih computers and an excellent connection to internet, tv. The staff at the reception (and also at breakfast) are very friendly and helpful. We booked a night train through them from Belgium and it was all arranged on time. Breakfast is varied and delicious (plates of fruits, toasts, eggs, "phö", ...). At the reception, they are a young and very friendly staff, speaking very good English. They also arranged our transfer from and to the airport and a few other taxi réservations. We are a family of 4 (2 children of 13 and 15) and stayed 6 nights (me made trips to other parts of Vietnam in between) and they kept part of our luggage during our 2 or 3-day trips. Excellent situation also to visit Hanoi. To recommend without any hesistation.

Room Tip: Rooms at the front are a bit larger, but the comfort is good everywhere.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andre_Bxl_59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review, 8 July 2014
Dear all of our valued guests ,
Working in this hospitality business for a long time,We understand that your support plays a very important role in the success of every hotel.Also,your encouragement acts like a motivation for us to contribute the best for our job.
It is shown through a lot of your positive comments on this website about our hotel.
To reply your support,We are very happy to inform that We have redecorated all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... arrangement.
We hope that this is another opportunity for us to bring many memmorable stays to our guests and also hope to receive your support for our effort
We now are eager to start a new mission and look forward to seeing you in our new Holiday Diamond Hotel.
Thank you for being with us
Many thanks and best regards
Management Board
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2014 via mobile

We found this hotel from Tripadvisor and booked 3 nights stay with them. We also booked trips to Sapa and Halong through them.

True to the words by fellow reviewers, Jenny was extremely accommodating with our requests and she even recommended some of the places to see and eat!

What I like is the location of the hotel, which is right in the middle of Old Quarters and easy access to almost everywhere! It's near to Bia Hoi corner if you need some beers. Dong Xuan market is also a short walk nearby.

Thank you Jenny and team for the great service!

Stayed July 2014, travelled with friends
Helpful?
Thank CheeHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#60 of 589 in Hanoi
1,011 reviews
0.3 mi away
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel
#27 of 589 in Hanoi
442 reviews
0.4 mi away
Hanoi Rendezvous Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Oriental Central Hotel
0.2 mi away
Paradise Boutique Hotel
0.2 mi away
La Beaute De Hanoi Hotel
Show Prices
Show Prices
Show Prices

Been to Hanoi Holiday Diamond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Holiday Diamond Hotel

Property: Hanoi Holiday Diamond Hotel
Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 589 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, Priceline, Expedia, Asiatravel.com Holdings, Ebookers, Hotels.com, Agoda, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hanoi Holiday Diamond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing