We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“nice staff!”
4 of 5 bubbles Review of Real Hanoi Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Real Hanoi Hotel
Ranked #67 of 341 Speciality Lodging in Hanoi
Certificate of Excellence
Nonthaburi, Thailand
1 review
“nice staff!”
4 of 5 bubbles Reviewed 4 May 2014

I stayed here when I was in Hanoi with my family.
At first they couldn't find my booking number and ask me pay again.
Because of some problem between website and hotel.
at last they gave me the room and I didn't pay more.

that time I feel don't like here but I found that the staff is very nice, good service and help me a lot when we asked.

if you want to find the hotel in Hanoi that not expensive, cleaned, and nice staff, I recommend here!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wichanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

251 reviews from our community

Traveller rating
    126
    77
    21
    9
    18
See reviews for
13
59
52
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 26 April 2014 via mobile

I have spent my life traveling to different places and never returning to the same place twice.

But last year I changed, so I am in Hanoi, Vietnam a city I visited a few years ago.

I am spending a month here, all of it in the old city, and I have moved from hotel to hotel as I find one I like better or just want a change.

So far the best is the Real Vietnam Hotel, located on a quiet lane, not an insignificant fact given the endless roar of motorcycles in this town.

The room I have faces the alley, and it feels exactly as I want it to: that I am in the historic Old City of Hanoi.

The staff are great, with special mention to Huy Anh and the very beautiful Ha.

But this is only unfair because I have left out so many other wonderful staff.

My room is 203 with a balcony to let the cool air in the heat of Hanoi blow into the room...although there is air conditioning for those who prefer this.

A nice shower, flat-screen TV, great breakfast with even better coffee (which is all that counts for me anyways).

I would highly recommend this hotel, and should I decide to return to Hanoi again for another full month, I will probably hop from one hotel to another, but the Real Vietnam Hotel will be my first stop.

Thanks to all at this wonderful place.

Stayed April 2014, travelled solo
Helpful?
3 Thank seetheworld9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We stayed here at Christmas for five nights and were so glad to have this oasis in the middle of Hanoi. Brilliant location, and incredibly good staff - unsually for Hanoi, these people were friendly and smiled, and were helpful with anything we asked. Breakfast was simple and good and the room was spacious and tasteful, cleaned thoroughly every day and everything was in excellent condition. There was some noise building work on the street at the time, but that wasn't the fault of the hotel. It should normally be a quiet-ish side street.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 30 March 2014 via mobile

My partner and I stayed at this hotel for a night. It was clean, spacious and had a beautiful balcony. I would come back to this hotel and stay in this room if I were to come back to Hanoi. . . I'd like to thank the staff for promptly sorting out our issue which originally was a problem on Agona's behalf of which I would not recommend to book through if you are having a holiday where dates etc need to be changed.

Breakfast is delicious. Close to the beautiful lake and lots of shops and tourists.

Stayed March 2014, travelled with friends
Helpful?
Thank shannonbaehre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burton upon Trent, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 15 March 2014 via mobile

Stayed here 8 months after being here for the first time. The first room I was offered was not good. You could feel the steel springs in your back on the bed. They moved me to another room no problem. Staff were okay. Breakfasts still poor and not enough to last you till lunch. You can find a much better hotel in the old quarter for just a few dollars more though, which is worth it.

Stayed January 2014, travelled solo
Helpful?
Thank Scottdogg90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FionaLee0808, Front Office Manager at Real Hanoi Hotel, responded to this review, 17 March 2014
Thank you for sharing your experience when you stay at Real Vietnam Hotel. Your review helps us a lot in upgrading our hotel service and facilities.
Thanks again and hope to welcome you at Real Vietnam Hotel. We will show you how we changed.

Real Vietnam Hotel
Fiona Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

For the money I paid, couldn't have asked for better accommodations. The room was clean, comfortable and the staff were exemplary. They helped me booking my trip to Halong bay, were patient with any and every questions I had about directions and generally very pleasant.

The location is quite ideal too because I could walk everywhere. And the Ho Guom lake is quite close as is the Water Puppet show. There are great stalls for street food. Would definitely consider staying here again if I am in Hanoi.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SheenaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FionaLee0808, Front Office Manager at Real Hanoi Hotel, responded to this review, 1 March 2014
Thank you for sharing your experience when you stay at Real Vietnam Hotel. Your review helps us a lot in upgrading our hotel service and facilities.

Thanks again and hope to welcome you at Real Vietnam Hotel. We will show you how we changed.

Real Vietnam Hotel

Fiona Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadbeach, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 February 2014 via mobile

We thought this hotel was excellent value for money. It was nice and quiet down a side alley. The location was the best you could get, close to the lake and restaurants, as well as amazing street food. Breakfast was a choice of about 8 options all cooked to order and very good by Vietnamese standards. Staff were extremely helpful and always friendly. Couldn't fault it.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank kiwi_n_0z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FionaLee0808, Front Office Manager at Real Hanoi Hotel, responded to this review, 20 February 2014
Thank you for sharing your experience when you stay at Real Vietnam Hotel. Your review helps us a lot in upgrading our hotel service and facilities.

Thanks again and hope to welcome you at Real Vietnam Hotel. We will show you how we changed.

Real Vietnam Hotel

Fiona Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.4 mi away
Hotel Bluebell
Hotel Bluebell
#49 of 341 in Hanoi
4.0 of 5 bubbles 171 reviews
0.0 mi away
BC Family Homestay - Hanoi's Heart
0.1 mi away
Nexy Hostel
Nexy Hostel
#13 of 341 in Hanoi
4.5 of 5 bubbles 192 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Happy Moon Guesthouse
Happy Moon Guesthouse
#20 of 341 in Hanoi
4.5 of 5 bubbles 139 reviews
0.3 mi away
Hanoi Zesty Hotel
Hanoi Zesty Hotel
#63 of 577 in Hanoi
4.0 of 5 bubbles 199 reviews
0.4 mi away
Kangaroo Hotel
Kangaroo Hotel
#31 of 341 in Hanoi
4.5 of 5 bubbles 418 reviews
Show Prices
Show Prices
Show Prices

Been to Real Hanoi Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Real Hanoi Hotel

Property: Real Hanoi Hotel
Address: 16C Trung Yen Lane, Dinh Liet Street | Hoan Kiem District, Hanoi, Vietnam (Formerly Real Vietnam Hotel)
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #67 of 341 Speciality Lodging in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Real Hanoi Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Real Hanoi Hotel is located at the heart of Old Quarter Hanoi, within 2 minutes walk to the most beautiful Lake of VietNam (Hoan Kiem Lake). Thanks to its location, tourists are granted a quick access to the majority of service such as food & drink, recreation & beauty and relaxing therapy, medical care, currency exchange. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, HostelWorld, Agoda, Traveltool, S.L.U., Travel Republic (UK) and HotelQuickly so you can book your Real Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing