From the minute we checked in we receive first class treatment from every member of the staff, from the manager down. The hotel is located in the old quarter, perfect for touring this area. Entrance and reception very welcoming. Our room was spotlessly clean. Quality towels, sheets. Extremely comfortable beds. Absolutely no complaints. Breakfast each morning great.
Excellent value, excellent location. Nothing was too much trouble for the staff.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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