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“Fantastic hotel could not fault it. ” 5 of 5 bubbles
Review of Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Ranked #18 of 578 Hotels in Hanoi
Certificate of Excellence
Bristol
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fantastic hotel could not fault it. ”
5 of 5 bubbles Reviewed 18 December 2013 via mobile

Brilliant hotel great location, lovely staff an absolute gem I would stay here on every visit without a doubt. In the old quarter so great place to be based. The staff could not be more helpful and always very happy to assist in any way.

Stayed December 2013, travelled as a couple
Helpful?
Thank bevmcintyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,692 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (621)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Yangon (Rangoon), Myanmar
2 reviews
4 of 5 bubbles Reviewed 18 December 2013

It is such a good and nice hotel. All services are excellent. We stayed there 4 nights and they gave the best services for us. At the last night, they gave us special room by upgrading and a lot complimentary. I wish I could stay there next time when I am in Hanoi.

Room Tip: You should check for windows before taking a room.....
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  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nae L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

We stayed in a beautifully renovated room, excellent facilities, wonderful fresh breakfast, very attentive staff, great location. walking distance to most attractions.english speaking reception that was very helpful

Room Tip: the larger windowed rooms are nicer
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
2 reviews
5 of 5 bubbles Reviewed 16 December 2013

We loved this hotel, and I don't think I ever had better service anywhere.
The location is perfect in the middle of the hustle bustle of the old quarter. The breakfast buffet is awesome - our kids couldn't wait to get ready in the morning so that they could head downstairs for breakfast. The rooms are smallish but nice, except that the connecting family room is very dark (no windows). The family suite upstairs was much nicer, so if you have a choice get that one.

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 16 December 2013

Impeccable service & attentiveness by hotel staff. The hotel ensured that the correct number of amenities were given to us (4 pax) without me requesting. There was even a laptop for usage in the room. Great food at its cafe.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank keneng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 December 2013 via mobile

My husband and I booked the Essence Hanoi for our 3 day stay in Hanoi and were very, very pleased. We chose the Essence based on the Tripadvisor reviews and they were right on the money! Superb service! Our ride to the hotel was waiting when we arrived from Siem Reap and as we drove through the dark Hanoi night we wondered if we had made a mistake as our driver wound his way down the very narrow streets of the Old Quarter. However, once the Essence was in sight the staff took us in hand and were just great! Welcome drinks and an upgrade to a junior suite were a nice touch. We also ordered the fastest room service I've ever experienced! Literally put the phone down and the food arrived minutes later (from the Essence Cafe and it was delicious, do try the Vietnamese pancakes, yummy!). If you want great service, great food and an awesome location, the Essence Hanoi can't be beat.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank mobilize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

We stayed here for 5 nights in an inter-connecting room with our two kids (7 & 5). The staff were all wonderful, especially with the kids.

Really great breakfast with lots of variety.

Very quiet and dark rooms, you wouldn't know you were in the middle of the Old Quarter.

Great Bia Hoi corner a few steps away from the front door.

Highly recommend!

Room Tip: Inter connecting rooms are available
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  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mandmoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Essence Hanoi Hotel & Spa

Property: Essence Hanoi Hotel & Spa
Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 
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