We stayed in this hotel on our last 2 nights in Vietnam. It is perfectly located in the Old Quarter. The old quarter is busy & chaotic but when you walk through the doors of this hotel, you leave it behind. Everything about this hotel is perfect-location, staff, cleanliness, food, rooms.
We asked for a room on one of the higher floors and got room #402. A quiet well appointed room with a big, comfortable bed, quality sheets and pillows. There was a bottle of wine, bottled water and fresh fruit for us in our room. The bathroom was clean, shower heads excellent and hot water. What a treat! The room itself was a perfect size. We had asked for a junior suite which had a couch with a couple of chairs. On our last 2 nights, we figured we would need the space to organize for our trip home.
I arrived with a terrible head cold and had just enough energy to go downstairs for dinner. To our surprise, the dinner was excellent, as well as the service. I had grilled fish and my husband had a steak. Breakfast had many options-eggs, homemade yogurt, or pho. They even opened the restaurant 15 minutes earlier so we could eat before our flight home.
The staff spent time reviewing the map with us and pointing our highlights. They never seemed rushed when we asked for our help. Taxi to and from the airport and restaurants was looked after by them. There are just a couple of reliable taxi companies, so we were happy for them to look after us.
An excellent, well run hotel. I plan to return!
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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