I cannot praise the Essence Hotel highly enough!
Before my arrival I wrote with many enquiries about airport transfer, day trips, overnight trips to HaLong Bay, local sites and restaurants. In every instance I received an almost immediate response with all the information I requested as well as other pertinent comments and suggestions. When I did arrive (and, yes, all the preliminary arrangements were perfectly executed) and I thanked the gentleman who had been signing the emails from the Essence he most graciously and generously acknowledged all the other people on staff who had also participated. This is the Essence style; gracious, professional, and hospitable.
The rooms were beautiful and comfortable. There was no noise (and I am a very light sleeper), the temperature was comfortable (and I was able to adjust it easily), the bed comfortable. The restaurant downstairs was fabulous for breakfast, lunch, or dinner! Not only was the food excellent, fresh, and quickly delivered, but again and always the staff were outstandingly warm, helpful, and professional.
After sampling many hotels and restaurants in Vietnam, from Hanoi to Danang, to Hue, to HCMC,
as well in other parts of the world, from 5 stars down, I find the Essence Hanoi to be of the highest echelon and will look forward to another visit soon. If only I could live there permanently.....
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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