We stayed 7 nights at the essence and everything was wonderful from the internet reservation to our departure.
We scheduled a shuttle and although had a late arrival were happy to meet a smiling driver; we left early ( 4 am) and had breakfast in a bag waiting for us, as well as someone helping with the luggages!
Had done the checkout the night before, so all was in order for a smooth departure.
We enjoyed the freedom, to walk around, do nothing at the pool (small but never crowded) eat in town or at the hotel, (delicious food, maybe more expensive than other places in town, but it is often the case in hotels)
We used the spa and they accommodated us perfectly.
The hotel is not in the busy old town but 15 mn away. You can walk or take a shuttle who runs a few times a day, we used it to go to the beach, and it is always punctual.
We choose a family room for 2 teenagers and an adult, it was crowded but worked out well.
Breakfast is a delight, lots of fruits, eggs, we had a blast !!!
I highly recommend the place which gives you a sense of calm,within minutes of city activities.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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