We stayed at the Essence Hanoi Hotel in early May 2014 and found the hotel to be a sanctuary amidst the chaos of the Hanoi old quarter district. From the moment we arrived the service was fantastic as was the advice for what Ha Long cruise to take to the recommendation and personal escort to a new spa for a much needed foot massage! The trip was for our 25th anniversary and the staff gave us a beautifully decorated room with lots of additional local treats, wine and fruit platter to sample. The restaurant staff were welcoming and friendly with a menu that had a good variety of foods to choose from. Would recommend this small boutique hotel to anyone travelling to Hanoi. I left my glasses in the foyer as we were leaving and they sent a staff member on his scooter to chase us in order to return my glasses - that is the type of exceptional service you can expect at the Essence Hanoi Hotel.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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