First of all the only reason I'm giving this place 4 stars instead of 5 is that we happened to stay at another hotel in hanoi for the first night of our trip and it was slightly better.
That's not too say that this property isn't amazing and the staff are fantastic.
Sophie on the front desk was outstanding and so helpful as were all the other people that work there, it's really the people that make this place as good as it is.
We stayed at the elegance diamond on our first night and that was just a slightly better hotel with a nicer restaurant but there's certainly not much in it.
Over all I would still highly recommend staying here.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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