We stayed here 2 nights with 2 children. Beautiful staff who go out of their way to make you happy. Great for kids. They booked anything we wanted, confirmed all of our bookings and held our luggage while we went to Halong Bay for 2 days. Restaurant was great, staff friendly and fantastic with the kids. Always smiling. We absolutely LOVED this hotel and most importantly the service.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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