We stayed 6 nights in total at Essence Hanoi Hotel. They have excellent customer service staff, who know their city very well and who give great advice - including tours, taxi fares, sight seeing, restaurants, directions, money, etc etc. The rooms were very comfortable, the restaurant had lovely food and room service was excellent. Laundry done every day, and nice cold drinks appear from no where when you need them. All of the staff were cheerful and professional, and would be the best hotel team I have seen. Is right in the Old Quarter and easy to get back to for a break when you need one. Will stay here again for sure.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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