Everything you read about this Hotel is true. Its unbelievable. Brilliant service,Brilliant Cafe,Brilliant staff!!! I really cant say enough good things. From the moment you arrive they swamp you to carry your luggage. Front staff are quick and efficient.Rooms are basic but clean,tidy and comfortable.They even provide a notebook computer.We had a family adjoining room.Perfect!
The Cafe is simply superb. We ate there all the time.Attentive staff,fantastic food at a great price.Yes its more expensive than outside but its clean,safe,tidy and fresh authentic food!
I would never stay anywhere else in Hanoi. This would be the best service and food I have ever had in a Hotel anywhere!! Now outside the Hotel its mahem. Hanoi is so busy.Shops and people everywhere. Very interesting place. Its like stepping into a timewarp coming back to the Hotel.
Do yourself a favour,stay here and see what old fashion service is all about!
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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