If you are looking to stay in the Old Quarter, this hotel offers a great stay at a very reasonable price and top notch service. We stayed in their top end suite and it was comfortable and quiet. One of the neighbors kept a rooster which we could hear but it was not a problem for us, and it rather added to the charm of being in the Old Quarter. The restaurant offers good food, a little pricier than what you'll find on the street obviously, but a very convenient alternative. The lake is a short 5 minutes walk down the street and being in the Old Quarter, there's obviously no shortage or local places to eat or shop. There is an ATM right outside the hotel front door which is also very convenient.
The best part about this hotel is that the staff is very helpful and attentive. We purchased a package hotel stay and Halong Bay cruise with them, and they took care of all the transportation arrangements with the needed adjustments to get us to the airport on time. We also booked a local food tour and day trip to Tam Coc with them which was very nice. They also booked our flights for us to our next destination in Vietnam (Hoi An), arranging our transportation and hotel stay and conveniently added everything to our hotel bill. They even checked us in online and got us our seat assignments while we were en route back from Halong Bay. It was like having a local, personal travel concierge.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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