Great location - situated in the old quarter and just 2 minutes walk to the bia hoi corner.
Great staff - staff were always smiling. They looked happy and enjoyed their work.
We were looking for a local sim card. The staff asked about our needs and sent a member out to buy us one. They even put it on and tested it was working properly.
The room was nicely decorated, comfortable and clean. Unfortunately, it had no window.
We will definitely stay there again but ask for a room with windows.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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