We heard this was a great restaurant. Two of us visited tonight and the food was excellent. However it was a little expensive and service was awful. The food to ages to arrive (after also having to remind staff of our drinks order) and the staff looked totally uninterested and bored. Only one polite gesture and a slight hint of smile all night! Get over yourself Hanayuki and employ some staff who have manners and take service seriously. There are plenty of other better restaurants to choose from in Hanoi.
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