We stayed for 4 nights total. 1 night initially and then we booked a one-night tour to Halong Bay/Bai Tu Long Bay followed by a 2 day Sapa tour. We booked both through the hotel. The service was very good and helpful, and the effort put in was really exceeded our expectations. All of the staff including those working out back in the kitchens and restaurant were friendly and never gave the impression we were bothering them even if we had lots of questions to ask. The front desk staff during our stay were Tim and Binh (who worked nights). Tim was great at recommending places to eat and a couple of times even wrote out in Vietnamese what we could eat at a particular restaurant in the case that we had trouble ordering! Rooms were clean and were got an upgrade for one night to the Honeymoon suite. The deluxe rooms aren't big but had nice decor. We also got free early check-in the first day we were there. There was also always free tea, coffee, and water available in the restaurant, which made a good place to just sit and relax for a while. Would stay at this hotel again in a heartbeat if we returned to Hanoi. Great value for money considering we had stayed at hotels in Vietnam that cost more but weren't as nice.
- Official Description (provided by the hotel):
- Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more less
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