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“the friendliest hotel in Vietnam” 5 of 5 bubbles
Review of Tu Linh Palace Hotel

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Tu Linh Palace Hotel
Ranked #85 of 578 Hotels in Hanoi
Certificate of Excellence
Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“the friendliest hotel in Vietnam”
5 of 5 bubbles Reviewed 13 June 2013

We spent 2 nights at the Tu Linh Hotel in the old quarter of Hanoi. It is perfectly located, close to good restaurants, bars and the infamous "bia hoi" corner. The staff allowed us an early check in as we'd arrived off a night bus at 7am which was great as they had no obligation to do so.

Unlike other Hanoi hotels we'd heard of they weren't pushy at all about booking tours (though they do offer that service). Breakfast was tasty and prompt.

The best thing are the staff! They are all extremely friendly and easy to chat to and best of all will help you as best they can. One staff member walked us to another hotel to print flight itinerary as their computers were down! That's going above the call.

On the whole I wouldn't hesitate to recommend this hotel, cheap, well located and great staff, what more could you want.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank worldcitizen3711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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698 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 June 2013 via mobile

We used the Tu Linh Palace 1 as a base for many trips around Vietnam. The staff were always super friendly and helpful.

The hotel is in a great location on the quieter side of the old quarter (though still very much central, just not quite as much of a backpacker hub as the east side).

We stayed in 3 different rooms and all were very clean, modern and comfortable.

Very highly recommended.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Aeron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenoble
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 June 2013

Cheap and very confortable, clean, nice and helpful staff, good and unlimited breakfast...what else? The location is quite good, if you want a quiet room, you should just ask to be at the back, and its not a problem!

Room Tip: choose a room in the back, but even on the street its not so noisy
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JulieOnft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 10 June 2013

Beautiful hotel, very new and clean. Very friendly and efficient staff. Arranged airport pick up in private car and organised lovely room for me (even though I booked though Agoda for wrong day!). Tim kindly gave me a map and directed me to local vietnamese noodle shop for dinner as I wanted to try Hanoi food. Would highly recommend this hotel. It is located on edge of old quarter so a little further from backpacker area with all the tourist bars, restaurants and shops. Note: Tu Linh Hotel 2 is nowhere near the same standard.

Room Tip: My room was at the back but you could still hear traffic through window!
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  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tara_trouble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lethbridge, Canada
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 9 June 2013 via mobile

My husband and I stayed in the standard room which was small but fine for us. We stayed a total of three times throughout our trip. The bed was really comfy and clean. The bathroom was spacious and had a door separating the shower from the toilet. There was a closet, fridge and desk in the room.
The staff were very friendly (if not a little too much, but they meant well) and were willing to help you in anyway thy could. Tim was usually the guy we talked to and was always there to help and answer questions for us. Breakfast was great and every time we came back to the hotel we were offered drinks and fruit plates which I loved. The one disappointment was that they mixed up our booking and we had to spend two nights at their sexing guesthouse. I do realize that these things happen but we had really enjoyed this place and didnt want to move. Tu Linh 2 is similar but not as modern and I didn't find the staff as friendly. I would stay at number 2 again if I had to but I would definitely recommend staying at the first hotel instead of the second.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank onelife14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melaka, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 June 2013

I spend 3 night at Tu Linh Palace Hotel. the service is good and the staff is very helpful and caring. They help me when i want to book a tour and go to visit around Old Quarter. The room is clean and comfortable. Hotel provide unlimited drink and coffee. Breakfast is nice and multi-choice. It is a great choice of stay in Hanoi.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chong125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizJonas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 June 2013 via mobile

We stayed here only for a couple nights between trips to Sapa and Cat Ba island. And in such a short time period the staff made us feel completely at home. Truly I feel like I have a home away from home in Hanoi. They arrange airport pickups. The location is great, nice bathrooms, the A/C was solid, the room was very clean and comfortable. I really liked the breakfast, the cable TV and appreciated the unlimited availability of coffee. The service and kindness of the staff was far beyond anything I've experienced at any hotel. They helped arrange our trips, provided all the information we needed, booked tickets for us, allowed us to store our bags, gave tips on where to eat and what to do, welcomed us back at the odd hours of our arrivals. Tim- if everyone were just half as nice as you, the world would be a dramatically better place. Thank you so much!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LizJonas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tu Linh Palace Hotel

Property: Tu Linh Palace Hotel
Address: No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #85 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tu Linh Palace Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more   less 
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