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“A Nice Place to Stay with Friendly Staff”

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Tu Linh Palace Hotel
Ranked #101 of 603 Hotels in Hanoi
Certificate of Excellence
Reviewed 11 July 2013

I stayed at this hotel when I visited Hanoi. It was a good choice. The staff was really friendly and helpful. They (Tim, Binh and Bac ... not sure if I spelled their names correctly) were really kind and did their best to make us happy. They always offer us to sit down in the restaurant for drinks or fruits every time we came back to the hotel after taking a walk around the city. They also let us leave our luggage at the hotel when we leave for Sapa and they even let us take a shower before we leave for Sapa. They arranged our tour and they even helped us move to another hotel when we arrived from Sapa early in the morning and had to check in early. The hotel that we stayed in after we returned from Sapa is not bad either.

The hotel is in a good location. Tim recommended us a few places to eat and we really liked the food and restaurants that he recommended. We were really happy with the staff in that hotel. Breakfast was basic but you can eat as much as you want. Thanks for the good service guys and will definitely stay in this hotel when I come back to Hanoi in the future.

  • Stayed: July 2013, travelled with family
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Thank Terong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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441 - 447 of 746 reviews

Reviewed 7 July 2013

We stayed here two nights on arrival in Hanoi from the UK. Staff couldn't have been more helpful and were very friendly. The place is spotlessly clean and the breakfasts are great. Tea, coffee and water always available. Excellent value for money. Great location in the old town. Highly recommend this hotel.

  • Stayed: June 2013, travelled as a couple
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Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

Great location of the hotel in the old quarter, staff really fantastic, we thought that their interest towards the clients were just to sell excursions from the hotel, instead TIM and BAC are just like that with everyone. We were on tour for 5 days, they let us leave our luggage at the hotel, and on our return without paying us have offered us a room for the shower and they made us do even breakfast.

  • Stayed: August 2012, travelled with family
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1  Thank Rattertatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

the rooms are modern and spotless. the staff is very friendly and helpful. has a good location in the old quarter. the collations was included in the price. My only observation: the rooms without windows have a bit of smell of damp.

  • Stayed: August 2012, travelled with family
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1  Thank Larrioss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

The staff at this hotel are genuine and kind. They are always helpful and ready to provide any assistance you may need. The rooms are clean and tidy with good bathrooms and aircon, and well as the hotel being located in the very interesting old quarter. Only about ten minutes walk from the lake. Thoroughly recommended.

  • Stayed: June 2013
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2  Thank GBtraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

I have just completed three day stay at the Tu Linh Palace Hotel. I have been made very welcome at all times. As stated by previous reviewers, there is free wifi, computers available for those who do not have their own laptops. A nice breakfast menu, and unlimited tea and coffee. The manager Tim is always ready to provide assistance to the traveller and is very obliging in every way. I was allowed to have a late checkout with no fee, and provided with fruit and refreshments while i waited for the time to depart to the airport. I have been very impressed with my three day stay at this hotel and would recommend it to any potential traveller.

  • Stayed: June 2013, travelled solo
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2  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013

The room I had was nice and there is coffee and tea,WiFi and computers for free. I think this would be a good base for a few days in Hanoi as the staff were obliging to help if you needed any ideas on things to do.

  • Stayed: June 2013, travelled solo
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2  Thank Hamenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tu Linh Palace Hotel

Address: No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #101 of 603 Hotels in Hanoi
Price Range: £17 - £23 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tu Linh Palace Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more   less 
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