We used Trip Advisor to find accommodation for our first few nights in Hanoi. The response to our request via email was instant, answering all our queries promptly. We were warmly welcomed by all the staff who could not have been more helpful. We were immediately upgraded to the larger Honeymoon Suite with a big window looking onto the action in the street below. Very clean and comfortable. We were offered a map of the town and told where all the best restaurants and tourist attractions were. On day 2 we arranged our onward trips to Sapa, Halong Bay and Hue and a flight to Ho Chi Minh City - all through the hotel. They gave us the best prices and we weren't disappointed with any of the arrangements they booked. They even booked our rickshaw town ride and a spa morning for us. As added extras they arranged taxis between our out of town trips and allowed us to use their shower facilities and even offered us food when we arrived back unexpectedly at 10pm from one of our trips. We would certainly recommend this hotel to any traveller - extremely great value for money with knowledgeable and helpful staff. Thank you Bac and Tim and the eager gentleman who helped us late that evening (we didn't get his name). PS - a week later when we wanted to change our flight from Danang to Ho Chi Minh, we called Bac and she was very helpful. So 10 out of 10 for Tu Linh Palace.
- Official Description (provided by the hotel):
- Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more less
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