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Tu Linh Palace Hotel
Ranked #103 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 14 June 2014 via mobile

Stayed here for 2 nights and the hotel is a great value for money. It is centrally located in the city. Rooms are clean and new. We were upgraded to a suite room for free! Fruits are available all day long. Excellent service from hotel staff - they gave my friend a cake who celebrated her birthday. 'Will recommend this hotel to others.

  • Stayed: June 2014
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1  Thank Annie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2014

We recently spent 4 nights at Tu Linh Palace in Hanoi and had a brilliant experience. The staff were so friendly, always keen to chat and help us out with anything they could. Tea, coffee and fruit were on offer all day and we even got given a takeaway breakfast when we up at 5 am for our flight to Hue!
Our room was small and basic but pretty much what we expected for the price. We stayed for 2 nights before doing the overnight Ha Long bay trip and then another 2 nights when we returned. The staff let us leave our big rucksacks in storage so we didn't have to take them to Ha Long with us and when we got back they upgraded us to a bigger room!
Location was perfect, right in the centre of the old quarter amongst the hustle and bustle of the street life. All in all, couldn't have asked for a better hotel for our first few nights in Vietnam!

  • Stayed: June 2014, travelled as a couple
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Thank Hajek89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014 via mobile

I was very impressed from the moment they opened the taxi door for us. Tim welcomed us like royalty. He briefed us quickly before we went to our rooms and gave us more information before we ventured out to the Old Quarter and French Quarter.

We were given an upgrade I think due to low season so we got the room with the window on 4th floor, on the front. We weren't bothered by traffic noise. Room was very clean so were all the public areas that we can see. Definitely a bang for your buck, we were treated like royalty as if we were in a 5 star hotel!

We thank the entire staff of Tu Linh Palace Hotel particularly Mr Tim and Mr Min who looked after us well.

  • Stayed: May 2014
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Thank Nadira158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

I travel quite a bit and I worked in the hotel industry for 4 years and I have never met a staff like this. They are absolutely the most genuinely nice, most accommodating staff ever! When we arrived, some of the staff had already changed to leave work to play soccer but they stayed late so they could make sure we were settled and that we had food and drinks. In addition, our friends, who were not staying there but had some time to kill before their overnight train, were with us and they were extremely welcomed there. They were able to store their bags for free and were offered all of the complimentary fruits and drinks that we were given!

  • Stayed: May 2014, travelled with friends
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Thank brookus89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We stayed here three different times on our recent trip to Vietnam. The staff are so helpful and friendly. The breakfast is delicious. The room was small but clean and comfy. The wifi worked well and we always had hot water. They had free coffee/tea and fruit all day long.We were able to store our luggage each time we went to Sapa and Halong Bay. We already miss this place and the friendly staff.

  • Stayed: May 2014, travelled as a couple
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Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

chose to stay in this hotel on the last day in Hanoi. Located at the edge of old quarters, slightly far from the famous Hoan Kiem Lake by walking (10 to 15 minutes). Hotel staffs are friendly and helpful. We got a free upgrade to city view room as all the other rooms were full. Breakfast is decent ala carte style with choice of local delicacies or western food, however not much of variety. Wasn't a good experience to dine in there as they forgot to prepare my order due to having too many customers and let me waited for 45 minutes. Otherwise a pleasant stay.

  • Stayed: June 2013, travelled with friends
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Thank TuangWX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

My girlfriend and i have come to stay here from 25 to 30 May, the first thing you will notice upon arrival is that the staffs here is genuinely friendly, helpful and informative. I have stayed in honeymoon suite and it is clean and comfortable. We have been to many places and hotels in vietnam and my fiancée's wallet got stolen during our night market walk on our first day, she is feeling very sad and down. But she love the place and their hospitality very much, so throughout the stay she recovered quickly and when i see her smile on her face, i think everything is worthwhile. :) We have met with many difficult situations and i sincerely thanks everyone in Tu Linh Palace Hotel for helping and everything you do for us :)

We didn't eat the breakfast because we prefer to eat hanoi's local street stall food more. I have no problem getting the honeymoon suite/ room that i want because i do my part by communicating with Ms. Bac, she is a lovely lady who will always try her best to help us getting around. Location is good and my sapa trip is well coordinated too (taxi, train tickets, tour guide, hotel) and we really like the hotel stay in Sapa too.

I would highly recommend this hotel to anyone who wish to have a wonderful and pleasant stay in hanoi. We will definitely come stay with them again. Awesome and thumb up for all staffs in Tu Linh Palace Hotel :)

  • Stayed: May 2014, travelled as a couple
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1  Thank rainbowing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tu Linh Palace Hotel

Address: No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #103 of 600 Hotels in Hanoi
Price Range: £18 - £24 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tu Linh Palace Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more   less 
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