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“Excellent place to be, treated like in a family home”

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Tu Linh Palace Hotel
Ranked #86 of 581 Hotels in Hanoi
Certificate of Excellence
Greater Perth, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent place to be, treated like in a family home”
Reviewed 28 July 2014 via mobile

We were hesitant at first to come to this hotel, but after staying 2 Weeks in this hotel we have to say, it was a great choice. Their staff is very good, polite, helpful to the extreme. You are treated here like family, they really look after you.
The Hotel is very clean, and their rooms are reasonable in size, very well kept, bathroom very nice and all get very properly thoroughly clean too. It is not very far from all attractions, (if you like walking as we do) as good boutiques, French quarters, Train station good restaurants etc.
the hotel also offers tours and we must say, the do very good deals, also giving the information correctly.
We will choose this hotel for our next visit to Hanoi for sure.

Stayed July 2014, travelled as a couple
Helpful?
Thank Chocolateros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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727 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Salt Lake City, Utah
1 review
Reviewed 26 July 2014 via mobile

At the Tu Linh Palace you are home. It was a gem in Hanoi for an incredible price. The staff are happy to help and genuinely care about you. It was an excellent place to come back to after a long day out in Hanoi. The breakfast was great as was the location. Couldn't have been happier with the Tu Linh. We stayed a total of three nights on two separate occasions and would recommend the Tu Linh to anybody on a somewhat tight budget because they give you the best bang for your buck.

Stayed July 2014, travelled as a couple
Helpful?
Thank Hilary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2014

The staff were very friendly and helpful! The bathroom was clean and modern (although most people would be put off by the glass doors!) The bed was comfortable. The lift was a bonus! Unlimited coffee and fruit all day is a nice perk (even before and after we'd checked in/out). The location was convenient to much of Hanoi!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chloe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2014 via mobile

This is an excellent hotel in Hanoi for its price. It's located in the old quarter so walking distance to the main attractions. The rooms were clean and comfortable. The breakfast was good too. However it's the staff that make this hotel so great. Tim and the team do everything they can to make you feel welcome and ensure your stay in Hanoi is enjoyable. I don't think I've had better service in all of my stays in S-E Asia! I highly recommend this hotel and would definitely stay again if we return to Hanoi! :-)

Stayed July 2014
Helpful?
Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuges-les-Pins, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

This stay was perfect and we were so lucky to be here !!!!!

We are two girls and we went in hanoi in June 2014

We met Bui (the receptionist) during the first day and he was so lovely and helpful with us,

He organized everything for us for the trip :
- the sightseeing in Hanoi
- the cruise on Halong bay
- The trip all around the country (flights and hotels)

All the staff was wonderful really, the room are pleasant and quiet and in the center of the city !!!

You have to stay in this hotel if you going in Hanoi, you don't be disappointed for sure !!!

Perfect stay and perfect staff, thank you everybody and Bui !!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Clara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

Did a 7 day visit to Hanoi and the surrounding areas. Stayed at the Tu Linh PalaceHotel by accident on our 4th day after arriving from Ninh Binh, we arrived dusty and weary from the road and this place totally gave us peace of mind. Stayed on till the end of our trip. Don't let the 2-star plaque on the wall fool you, the service was at least 3.5-4 stars.

Bed was comfortable, hot showers 24/7, English breakfast, excellent vietnamese coffee, different varieties of fruit were available throughout the day, free high speed Wi-Fi, superb customer service and no upselling from the staff. The staff were friendly the whole time we were there and even took us for drinks at the local beer corner.

This place is truly a sanctuary in the chaos of Hanoi's Old Quarter.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jason Twan Soen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 July 2014

Our stay here was fantastic. The rooms are quite small but are clean and nicely decorated. The breakfast is delicious and there is tea, coffee and fruit for you to help yourself to throughout the day.
The staff were so friendly and helpful and spoke amazing english which made the stay even more pleasent.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank BSmith25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tu Linh Palace Hotel

Property: Tu Linh Palace Hotel
Address: No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #86 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tu Linh Palace Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more   less 
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