Stayed for 3 nights at this Hotel situated in the middle of the Old Quarter, Hanoi. The room we were in was Junior Suite - a split level room with a small balcony overlooking the road outside. The Hotel is clean, tidy and has a great location if you wish to walk around and sight see. If walking it will take you around 20 mins to reach the Lake, Water Puppet Show and French Quarter. About 15 mins to the Cathedral and the same to the Hanoi Prison. Local cafes and shops are very well priced and the food is fine if you are discriminating. It has a tour desk for any tours you wish to book. Staff speak good English, are keen to learn more if you take the time and are very friendly and helpful. We had a lovely time there and will stay there again whenever we travel to Hanoi. While I didn't check them out, there are some rooms I believe that do not have balconies or windows which are much cheaper. We booked via website and received confirmation via return email. Since we returned have received a personal email from one of the staff hoping we travelled safely and a voucher for our next stay or to give to one of our friends if they stay there. No complaints at all about this place.
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