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“Best Staff and Service!”

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Hanoi First Choice Hotel
Ranked #178 of 651 Hanoi B&B and Inns
Reviewed 14 March 2013

We arrived late a tonight, they were very helpful and friendly checking us in, told us not to worry about anything until the morning,a nd just gave us our keys straight away. Really honest people, helped us book a halong bay tour and said that we didn't have to pay until we got back from it, incase it wasn't how they described. The tour we were on was fantastic and well priced, a one night two day sleeping on a boat in halong bay with all food provided, activities, tours etc. Highly recommended. Breakfast was great, Vietnamese breakfast came through the front doors from a restaurant a few shops down. Best thing were definitely the incredible staff. So accommodating. We changed our booking when we arrived and then when coming back from the Mekong tour they gave us a free upgrade into one of the front rooms which were huge! Try and get a front room... Their best rooms but I think would definitely be recommended. Highly recommended. Walking distance to all things great. Not too noisy or crowded either. Just off a main street.

Room Tip: One of the front, executive, larger rooms, worth the extra few dollars and better than the back room...
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  • Stayed: January 2013, travelled with friends
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Thank MrButcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (31)
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9 - 15 of 31 reviews

Reviewed 5 March 2013

I had a great help from staffs.
Although I could not talk Vietnamese and not know the places of Hanoi,
The hotel staff arranged my trip and called to talk by Vietnamese instead of me.
So I could finished my works.

  • Stayed: February 2013, travelled on business
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Thank freecloud214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

I stayed here with a friend following a recommendation from someone back home. We found this place great value for money and close enough to the lake and old quarter but secluded enough on beautiful Au Trieu street which didn't get much of the street noise at night. Breakfast was great and included in the price was some great menu choices, not just your typical continental menu, so we had Vietnamese food for breakfast each morning. Our only comment was that we booked a twin room but were put in a double and there weren't enough rooms to change us back, however we aren't sure whether this was more an issue with Agoda (who we booked through) than the hotel itself. Chi was very helpful as she is fluent in English and we also booked our Ha Long Bay trip through these guys which was great fun. If you are looking for a great budget hotel this one is worthwhile (just don't expect anything flash, though its clean and comfortable) and the beds are amazingly comfortable. On a side note, check out the staircase, it's hilarious - they've put in a lift and the staircase has suffered as a result! I just fitted through perfectly but others may have to turn side on! Adds to the quirky Vietnamese charm!

Stayed: January 2013, travelled with friends
1  Thank Haybayls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2013

We were very satisfied with our stay, the Hotel is cosy, the rooms have all you need and are clean & comfortable. Breakfast menu is great and the cook, is fantastic. Hostess {front desk & service} speaks english very well & always went out of her way to make our stay a happy one. The night shift clerk was equally attentive to our needs. The manager & owners always took the time to greet us and stop for chat when we saw them. Location was a bonus, a quaint little street with the beautiful St Josephs Church at the entrance. We have stayed in many hotels in different countries and this little Hotel has character & style and by the time we left the staff were more like family to us. We recommend this wonderful hotel to anyone travelling to Hanoi.

  • Stayed: December 2012, travelled as a couple
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1  Thank Jenny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

We have been travelling a lot and stayed in many hotels, we think First Choice hotel is one of the most reliable and good value hotel we have been. The room was very spacious, extremely clean and convenient. The location is great, handy to many of must-see places, just a few step. to the Church. The staff were very helpful and friendly, service is outstanding, we think that the First Choice Hotel has obviously trained their staff how to treat their guest to the top of service. First Choice is definitely a good hotel for anyone who looking for a reliable and high degree of customer service hotel.

  • Stayed: July 2012, travelled with family
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1  Thank Jackson R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2012

During our stay at FC, we were so satisfied for a nice, clean room and the staff. The room was spacious, clean and super comfortable. The staff were really attentive and helpful, they always do their jobs with big smiles, go out of their ways to help their guests. We felt very happy when we have no experience to travel and we highly appreciated their helps and advices. We would recommend this hotel to anyone looking for a nice and good value without hesitation.

  • Stayed: June 2012
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2  Thank Shootandpick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

Despite being a budget hotel, the service standards are comparable to that of your 5 star luxury hotel.

Don't be fooled by the somewhat underwhelming lobby and corridors. Step into the rooms and you'll realize what a good deal you have found. The rooms are spacious, comfortable and well ventilated. It even comes with a free-to-use laptop complete with free wifi for both laptop and smartphone. It is way better than other hotels of the same price bracket.

What impressed me the most was the level of service of the staff. One particular incident which impressed me greatly was when they offered to pick us up anywhere in Hanoi should we get lost, free of charge. It is such service which makes a big difference on a holiday.

  • Stayed: May 2012, travelled with friends
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Thank Jonathan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi First Choice Hotel

Address: 60 Au Trieu Street - Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #178 of 651 B&Bs / Inns in Hanoi
Price Range: £16 - £25 (Based on Average Rates for a Standard Room)
Number of rooms: 28
Official Description (provided by the hotel):
Hanoi Blue Lotus Hotel offers 26 rooms with great location. Each room is equipped with the facilities expected of a three-star hotel and also include high-speed internet, controlling air conditional, direct dial telephone, a work desk, cable plasma TV, in-house movie channel, mini-bar, trouser press and in-room safe. ... more   less 

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