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“Great Hotel in Old Quarter” 5 of 5 bubbles
Review of Hanoi Meracus Hotel 1

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Hanoi Meracus Hotel 1
Ranked #37 of 578 Hotels in Hanoi
Certificate of Excellence
Bermagui, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel in Old Quarter”
5 of 5 bubbles Reviewed 11 November 2011

Stayed 2 seperate nights. We left our main luggage at the hotel when we travelled.
The rooms were well appointed, very clean, quiet and comfortable.
All the staff - front of house, food and beverage and housekeeping were extremely friendly and helpful.
Reception staff arranged tours and "no fuss" transfers with efficency.
Would recommend a stay
Rosemary: Australia

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank hammo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meracus Hotel H, General Manager at Hanoi Meracus Hotel 1, responded to this review, 16 November 2011
Dear Valued Guests,

Thank you very much for being the first distinguished guests to stay with us during the rough opening. We would like to take this opportunity to express our sincere thanks to your support and valuable comments

We are glad to learn that our team's effort did contribute to your pleasant trip to Vietnam and that you had a great time here. We will continuously improve our service to meet all your expectations and serve you better.

We are proud of the newest hotel in Hanoi with good location, facilities and decoration and look forward to welcoming you all in the near future.

Kind regards,
HANOI MERACUS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,082 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (196)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Havant, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 10 November 2011

We stayed at least 3 separate nights at the Meracus and would stay there again. The room was very comfortable with excellent Jacuzzi type shower, a laptop at our disposal beside all the other expected requirements (kettle, safe, fridge, hairdryer, etc.). The staff could not have been more welcoming and helpful. They kept our main luggage between stays. The hotel is situated very near the puppet theatre and the north side of the lake.

Room Tip: Not all rooms have outside windows. Look out for special offers such as 3 nights 4th night free. If...
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  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LOUIE787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 November 2011

I and my friend come back Vietnam for holiday and with Meracus Hotel, we have a special holiday in Vietnam.

Follow a friend recommendation who stayed at Meracus when it just was opened. We used the Meracus Hotel as our hub during our holiday in Vietnam, frequently returning before starting the next part of our adventure. The always friendly, helpful and smiling staffs arranged numerous transfers to and from the airport, train station and Ha Long bay making our holiday seamless - even the 5am arrival.

The room is clean, lovely and equipped with a laptop really helps us to update news, our travels and connect with friends in Melbourne.

The staff can't stop smiling and far exceeding our expectations. Thank you very much!

We would stay there again and definitely recommend to anyone going to Hanoi.

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Phong_Nguyen275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 November 2011

Located in a cool shoe-shoping street which is very exited in the daylight but quite at night, the Hanoi Meracus Hotel has just been opened in October but is a friendly, lovely hotel with incredible customer service. It is. The hotel location is great with a few steps to Hoan Kiem lake and water puppet theater.

The breakfasts are yummy and the rooms are very comfortable, simple but cozy with wonderful bed, free wifi and in-room laptop. Fresh fruits is offered everyday in my deluxe room. So lovely.

Would definitely come back again! Thanks staffs and management!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Me M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

I stayed at The Hanoi Meracus for 6 days and was impressed with both the accommodations and service.The hotel had been open for two weeks but was operating up to western standards during my stay.The rooms were well designed and equipped with quality bedding and bathrooms.The management has provided guests with a laptop in each room with a fast and reliable connection.Breakfast is included in the room rate and is ,again, up to western standards.

The service was more than adequate.The staff were friendly and genuinely helpful in every respect. The front desk staff ,June and Hermes, were particularly helpful with transportation,reservations and in assisting with a variety of questions and requests. The security was good ..I never worried about leaving my computer, Ipad and camera in my room.

I would recommend this hotel to both tourists and businessmen alike. A very pleasant stay at a reasonable rate.

Stephen Croll

Shanghai

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cabotcroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Meracus Hotel 1

Property: Hanoi Meracus Hotel 1
Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Official Description (provided by the hotel):
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 
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