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Hanoi Meracus Hotel 1
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Reviews (1,214)
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All reviewsold quarterhalong bayrose petalshoan kiem lakewater puppet theatreexcellent hoteldeluxe roomginger tealight sleeperfamily roomgreat showersmall hotelbreakfast staffwelcome drinkstar servicethe location is perfectvietnamese food
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Reviewed 11 February 2014

I stayed at the Meracus Hotel 1 for 5 nights last week in two separate rooms (as I left town for one night in the middle). Both rooms were fabulous, and the service was uniformly fantastic. The daily fruit plate is an added bonus. The staff are helpful and genuinely friendly. I've moved on from Hanoi and so far other hotels have paled.

Stayed: February 2014, travelled solo
3  Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014 via mobile

We are travelling from north Vietnam to South Vietnam over 3 weeks. We booked the Meracus1 due to the reviews on here and we've not been disappointed. We organised an airport pick up which was there to meet us at the airport on time. We were made to feel incredibly welcome. The staff are super friendly and helpful especially when pointing us in the direction of decent restaurants. We arranged for the hotel to book us onto the Hanlong day trip and Hanoi city tour day trip with time for seeing the water puppet show. We loved the little touches like complementary fruit and water in the rooms and the rose petals in the sink and on the bed. Breakfast caters for everyone and is in abundance. We cannot recommend this jem of a place more, we are only sorry we are not staying longer!

Stayed: February 2014, travelled as a couple
2  Thank LCDobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

The high ratings on TripAdvisor are well deserved. Location is excellent, right in the middle of the Old Quarter. The Hotel provided a map to help us find our way around, plus a card with an address in case we got lost. The room was comfortable, equipped with a laptop, charging points, an extremely comfortable bed and an incredible power shower. They were happy to organise transport from the airport and answered any queries, by email, prior to our arrival. Nothing is too much trouble. I cannot recommend this Hotel highly enough. Excellent value for the money.

  • Stayed: February 2014
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1  Thank MelanieBenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

We stayed for 3 nights in this hotel. The staff is super friendly and helpful - right from the reception staff to people at the breakfast buffet. Room has all amenities - When you check in the bed is decorated with flowers and the basin is filled with rose-water. The breakfast buffet was also very nice .. they cooked some new vietnamese speciality every morning and encouraged us to try them.
The only negative is rooms are very very small - when you open the door of the cupboard it touches the bed and the cupboard is difficult to access. Also a suggestion - the desk may be uncluttered given the size of the room, there was hardly any space to keep one's watch and purse given the table-top was occupied by the laptop (hotel provided) and wine bottles and glasses.

  • Stayed: December 2013, travelled as a couple
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Thank yashbiswas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

We booked our room for the last day of Hanoi trip at Meracus as we planned to head over to Sapa on the sleeper train. The friendly staff agreed to help us store our extra luggages in the hotel during the 2 days and even asked if we would to rest at the lounge before our scheduled train ride! We made ourselves comfortable at the lounge before the gruelling overnight journey to Sapa and felt at home. They even asked us if we needed drinks and kindly showed us the way to the toilet.

When we finally checked in after Sapa, we were greeted with a clean room and well-maintained amenities. Friendly staff, meticulous service and good location!

I've had an extremely pleasant experience at Meracus Hanoi and would definitely choose to stay here again the next time I visit Hanoi.

  • Stayed: April 2013, travelled with friends
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Thank gluttoncotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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