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Hanoi Meracus Hotel 1
Ranked #51 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 12 June 2014

I've been amazed by the hotel even at the lobby itself. Roman design was the epicenter of the hotel decoration. The staffs were very warm, friendly and helpful. Stayed for 2 days at the superior room and upon entering, my mind have been blown away again by romantic preparation of the room. The soft and comfy bed decorated with rose petals and even the wash basin received the same romantic treatment. Everything about this hotel is the attention to details. There are many friendly reminders and instructions to ensure pleasant and memorable stay for every guest. You will find the the area map prepared by the hotel received the same attention with color coded presentation to ease reading and highlight all the tourist attractions nearby the hotel. The room equips with modern amenities standard to 5 star hotel but the one that I love the most is the shower panel which comes standard with hand shower, over-head shower and 3 body-jet showers. I enjoy every moment in the shower room. Laptop and internet are standard in every room which I'm not expected at all for the price that I've paid. Although the room is not so spacious, the neat arrangement of everything in the room make you feel roomy at every corner. The hotel surrounds by retail stores and the nearest one is right in-front of your door step. Need more cash, Citibank ATM also available at the hotel lobby. I can't believe that I'm saying this but I felt that this hotel was 'under-rated' and 'under-priced'. "A day for a life time" fit it perfectly. I highly recommend this hotel to anyone who come to Hanoi for business or leisure. I will definitely come back to this hotel again on my next assignment.

Room Tip: Claustrophobic, do ask room with windows facing the street.
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  • Stayed: June 2014, travelled on business
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2  Thank Shaharum A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 June 2014 via mobile

A friend and I stayed here and were stunned! The staff were so kind, cheerful, always smiling and were always ready and willing to help with whatever we needed. The location is perfect and not to mention their breakfast is well worth waking up too (actually would look forward to it before bed!) Overall it is an excellent value for the cheap cost. I wish I could take the staff and hotel with me on the rest of my trip! If you don't stay here I feel sorry for you! ...oh and we got flower petals in our sink, how cool is that?!

Stayed: June 2014, travelled with friends
3  Thank melgif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

We stayed at the Meracus undoubtedly due to all the great reviews on Tripadvisor, and they didn't let us down!
It is about an hour from Hanoi's Noi Bai Airport and cost us 160 000dong ($8AU for 2 people) in a shuttle bus that drops everyone to their Hotels.
The location is great, in the Old Quarter's shopping district with a few cafes and restaurants up the street. It is just a couple of blocks from the Lake and the French Quarter and restaurant strips.
On arrival we were warmly welcomed, our bags were taken, the door was opened and we were seated in the lobby, given a cool towel and welcome drink. The staff were very friendly and eager to help, they gave us a map and a short introduction to Hanoi, it was really sweet.
They gave us a room even though check-in was 2pm and we had arrived at 10am. We were shown to our room, where rose petals were spinkled on the bed and floating in the bathroom basin. :)
The room was a good size, the wifi was good, it had everything you need and more. The shower is fantastic, the cleanliness is very good and we felt very at home.
Breakfast was included and the breakfast staff were very friendly and willing to cater to your every wish. The range for a 3 star Hotel was excellent, including traditional Vietnamese food and American style. The coffee in Vietnam takes a bit of getting used to!
We went on a 2 night cruise in Halong Bay and returned to the Meracus and they took care of some of our luggage, which was convenient. The second room we checked into was a little more tired than the first, but for a 3 star we still couldn't complain.

Overall we would highly recommend this Hotel, the value for money, cleanliness, location and service is excellent.

  • Stayed: May 2014, travelled as a couple
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4  Thank TintininOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

For a first time visitor to hanoi this was an absolute gem. Location, comfort, food and the friendliest , most helpful and competent staff I have experienced. For 38 dollars a night we thought it fantastic value

Room Tip: We stayed on the second floor. Could not here a sound from the busy streets of the old quarter
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  • Stayed: May 2014, travelled with friends
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1  Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeracusHotels, General Manager at Hanoi Meracus Hotel 1, responded to this reviewResponded 31 May 2014

Dear our honored guests,

On behalf of the whole staff, we are grateful to you for the wonderful comment being presented here, which meaningfully encourages and supports us on our way of development. Reading yours, we know that we are doing the right things and our attentiveness has been well-recognized, and truly, we are touched by you also.

In addition, we thank you for recommending Meracus Hotel to the upcoming guests. Your truthful review is valuable not only for us, but for the ones who are looking for a smart choice of accommodation in Hanoi for an enjoyable vacation as well.

Our primary goal is fulfilling every guest’s satisfaction, accordingly we keep striving harder in order to improve both facilites and services to the best possible, and your patronage is important for us in deed.

Should you need any further help, please feel free to contact us anytime. It’s always our pleasure to be your service.

Best wishes to you!


Yours in service,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014 via mobile

I'm working in vietnam for the last 3 years, and I've been in a lot of different hotels in Hanoi, I must say THIS ONE IS THE BEST!!! The hospitality of the staff is always great, the rooms are clean, well maintained, the location is absolutely wonderful.... Family/business/private trip, this hotel it's a must. !!!!

Stayed: May 2014, travelled on business
2  Thank Michaeldavid1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Located right across the center of Old Quarter in the shoes-shopping street.
Just 3 minutes walk to Hoan Kiem Lake. We stayed at The Hanoi Meracus for 4 days and were well impressed with both the accommodations and service.The rooms were very nice with quality bedding and bathrooms((great shower!).Breakfast was included offering high quality food.
Staff always friendly and helpfuly.
I would definetly recommend this hotel.

  • Stayed: April 2014, travelled with friends
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1  Thank Domy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

This was our first visit to Vietnam we travelled to Ho Chi Minh, Hue, Sapa, Ha Long bay, finally Ha Noi where we stayed at the Ha Noi Meracus 1 hotel. All our accommodation was top class and 4 Stars but the Ha Noi Meracus 1 Hotel was the best experience ever. Great location , few munites from hotel to Hoan Kiem lake , Ngoc Son Temple, water puppet ……We have travelled all over the world and stayed at some fabulous hotels but this was the best by far. Not just the hotel and the amenities which were first class but it was the staff, the greetings welcome from the manager to the reception, bar , restaurant and houskepping …….. we were made to feel special all the staff could not do enough for you and always so courteous and with a smile. The hotel is in a great location with shops, bars and good restaurants close by.We have recommended Vietnam and the Meracus Hotel to all our friends and family, thanks all to staffs at Meracus 1 hotel.

  • Stayed: May 2014, travelled as a couple
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3  Thank truly sapa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Meracus Hotel 1

Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 600 Hotels in Hanoi
Price Range: £30 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Official Description (provided by the hotel):
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 
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