It is already my 3rd time in Hanoi Moment Hotel.
The first time, I tried Hanoi Moment 1, very close to the lake, and fro 2nd and 3rd time, I stayed in Hanoi Moment 2, the newest one, built only a few months ago, a little further form the lake, but less than 10 mn walking distance.
It is always a pleasure to come back !
I do really feel very comfortable in this hotel. Rooms are very nice (I always choose the Junior Suite which has windows and even balcony. the standard one, cheaper, do not have window. For one night it is OK, but when I need to stay longer, I do prefer to have a window).
Rooms are very well designed, modern, clean and comfortable.
The bathrooms are very nice decorated, can't really explain, you have to see by yourself (personnally, I do really love the shower, with little white stones and rose petals .... so nice !)
The hotel is quiet (which does really mean something in Vietnam, believe me !!), and most of all, ALL the personel is extremely nice and helpful !
The second time I came, it was after asking my assistant to book a hotel in Hanoi, without giving her any further instructions. When I arrived at the hotel, it was just IMPOSSIBLE To stay even 10 mn. It was late evening (22H30) and I called the Hanoi Moment Hotel, totally desperate, asking for a last minute room, ANY !! They took care of me, they even sent somebody from the reception to pick me up with a taxi (I was quite far ....), they even paid for the taxi (?!), and when I came into my room, a bottle of white wine was waiting for me, as "a gift after this difficult and stressful evening" ! Can you believe this ?? I am french, and believe me, THIS NEVER HAPPENS in France !!
I would definitely never try another hotel in Hanoi, this is my home !
Should you need any further information, or should you want to check if my review is a real one, please, feel free to contact me any time through Tripadvisor. Delphine
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
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