We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect in every way” 5 of 5 bubbles
Review of Hanoi Moment Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hanoi Moment Hotel
Ranked #56 of 578 Hotels in Hanoi
Certificate of Excellence
London, England, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Perfect in every way”
5 of 5 bubbles Reviewed 5 November 2012

I was blown away by the value for money of this place. The decor was lovely, rooms were perfect comfy, clean and most of all romantic. The breakfast buffet was different every day and was really good -with fresh fruit displays that were an artwork. You can also order a la carte and order as much as you want. The Beef pho and banana pancakes were gorgeous!!! Most of all we will miss our time there because the service was amazing. Every member of staff were so helpful and friendly and made you feel like royalty!! I highly recommend this place. They think of so much to make your time their perfect :D

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

552 reviews from our community

Traveller rating
    413
    117
    20
    2
    0
See reviews for
97
260
32
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
new zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 November 2012

We stayed in Moment 11 Hotel on our first trip to Hanoi. My daughter and I thoroughly enjoyed our stay from the first welcome drink and orientation talk from Mr Kim to our departure. Our room was quiet (second floor at the back) and had Wifi and laptop provided which was great. Loved the bathroom and shower - plenty of room. Nothing was too much trouble for the staff, always a lovely smile, you really felt they genuinely cared that you were having a good time. Breakfast was great,loved the fresh fruit and french pastries with nice choice of cooked dishes too. We can't recommend this hotel highly enough and thank you Mr Kim and your team for making our stay so enjoyable and hassle free.

Room Tip: rooms at the back are quiet, didn't hear any traffic noise
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank marylsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2012

My friend and I thoroughly enjoyed our first visit to Hanoi mainly because of the staff at the Hanoi Moment 2 hotel. From the professional and welcoming greeting on our arrival to the hotel until the day of our departure we were continually impressed. Every request was meet with a smile. and a no problem attitude. Every breakfast and meal was enjoyed. We felt safe and part of the family atmosphere that the staff encapsulated. We were genuinely sad to leave at the end of the stay and we will definitely be back. I would not hesitate to insist other family and friends stay at the Hanoi Moment 2. The decor was modern and comfortable, Loved the bathroom and shower and all the thought that went behind the little finishing touches. Loved it all.

  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank leighrenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 November 2012

It was a wonderful trip at Hanoi, even the hotels we stay were fantastic. Especially at Hanoi moment Hotel 2, the service was excellent and perfect. I've never experience something better than the service their provided. outstanding service and lovely breakfast. They provide free Wi-fi and laptop which can help us stay connected with home and friends. Nice and cosy rooms with convenient location. I believe it's a team effort that keep these service tip-top. It was a pleasant and relaxing trip.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Xiaoqi_wang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 October 2012

I beleive this is the best 3 star Hotel in Hanoi.
Best Professional Team
Best Hotel Manager
Excellent Trip Organiser.
Best Breakfast
Best location
Outstanding rooms with free internet and laptop , so what do you need more ?
5 Star service in a 3 star hotel. Thank you Michael

Room Tip: Any room, trust me.
See more room tips
  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marwan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 October 2012

We had the most lovely stay at the Moment 2 hotel in Hanoi. We stayed there twice during our trip to Vietnam and the team were just amazing! The rooms were beautiful with fresh fruit, free wifi and modern decor. The breakfast was delicious with a nice range of buffet and a la carte options. But the real beauty of this hotel lies with the staff - I have rarely experienced such a high level of customer service - everybody who works there, whether porters, receptionists, waiting staff, treated us with care, attention and plenty of smiles. I wouldn't hesitate to recommend this hotel, which is ideally situated in the Old Quarter of Hanoi. Just brilliant!

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mel293916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 October 2012

The staff are very very friendly and the service is exceptional. The rooms are totally worth the price and experience.

Blindly book. The manager/customer service person Mr. Nyugen was super helpful and efficient.

The map given at the front desk saves your butt more than once because the old quarter is not the easiest place to navigate through. But its a breeze with the map.

The hotel is located half way into hang bong street and two minutes from the dong xuan market which is madness. Also just as you exit the hotel door and head right is where one of the most crowded street food joint is .I saw locals every night and definitely more here than other pho bia joints in the old quarter. Guessing you wanna go where the locals eat :)

The hotel also arranges trips to halong bay. The day trips are about 35 dollars. Its a four hour bus ride into halong followed by a four hour cruise with lunch (lots of meat.. lots).. a cave exploration and a 4 buys ride back home. I did see s similar itinerary for about twenty dollars but I also did see some crappy boats. Ours was fine and dandy :)

the Vietnamese are generally friendly. The staff at moment 2 are a true testament to that.

See you guys next year. Cheers

P.s. don't check out on a Friday. Stay the weekend else You Miss the night market which is again two minutes from the hotel. You don't want to miss that.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kakiwho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Hanoi Golden Moment Hotel
0.0 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#55 of 578 in Hanoi
4.5 of 5 bubbles 966 reviews
0.3 mi away
Golden Palace Hotel
Golden Palace Hotel
#39 of 578 in Hanoi
5.0 of 5 bubbles 413 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Serenity Villa Hotel
Serenity Villa Hotel
#54 of 578 in Hanoi
5.0 of 5 bubbles 346 reviews
0.2 mi away
Hanoi Glance Hotel
Hanoi Glance Hotel
#58 of 578 in Hanoi
4.5 of 5 bubbles 504 reviews
0.3 mi away
Dragon Pearl Hotel Hanoi
Show Prices
Show Prices
Show Prices

Been to Hanoi Moment Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Moment Hotel

Property: Hanoi Moment Hotel
Address: 42 Hang Cot Street, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam (Formerly Hanoi Moment Hotel 2)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, Hotels.com and Odigeo so you can book your Hanoi Moment Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing