This hotel is so welcoming after the hustle and bustle of the chaos which is Vietnam just outside the big glass entrance doors. Our room was quite small but very clean and comfortable and the daily fruit platter and bedtime profiteroles were a very nice touch. Breakfast (included) was excellent and the staff always encouraged you to order more to eat. The staff were extremely friendly everytime we entered and left the hotel always asking if they could do anything more to help us. The hotel was also well positioned and only a 5 minute walk to the heart of the old quarter and within an easy walk to many bia hoi's and great restaurants. We organised a transfer from the hotel to and from the airport and this was reasonably priced and hassle free. The hotel also organised a private day tour of Halong Bay which while a very big day (4 hours drive there and back and a 4.5 hour cruise), the tour was fantastic!
We cannot fault this hotel in any way - it was cheap and absolutely first class in everyway. There's even a laptop in the room for guest use (free) and free wifi available throughout.
I would have no hesitation in staying here again on our next visit to Hanoi or recommending this hotel to friends!
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
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