I rarely write reviews but when I do it's only really for excellence and the team at front desk here are in a class of their own. We turned up off the street and were welcomed like old friends, they organised everything for us from trips to ha long bay to recommendations around town, couldn't have been more helpful and their recommendations were outstanding. I really can't stress this enough, I travel for business extensively and rarely am I so impressed. We stayed in the duplex penthouse, and it was very well appointed, for $100 a night, you simply can't beat this. Breakfast was very well cooked and the location of the hotel is fantastic, close to everything.
I wouldn't hesitate to stay here again - well done to everyone from the courteous waiters at breakfast, the guys who open the front doors for you and the wonderful lady and gentlemen behind reception and on the travel desk for being just so helpful and fantastic. Fantastic!
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
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