We treated ourselves to the Penthouse suite with its two separate bedrooms both with king-size bed and ensuite bathrooms. It was a great way to travel with a friend and have some privacy. The rooms were very, very spacious, and for two women - the two bathroom thing was ideal! The room is also equipped with safe, iron and ironing board, daily fruit plate and tea/coffee making facilities. This room also has a spacious terrace. The staff were uniformly friendly and eager to be of service. We utilised the laundry service which was inexpensive and prompt - a great help .
We had booked a transfer from the airport and there was a small hitch when the driver was not there; however, we were eventually found and it seems that the transfer company is a separate entity and not the hotel's fault.
The hotel is located about a 15 minute walk from the lake.
My only advice to the hotel about possible improvement would be to install a full length mirror in the room and to provide some English tea bags.
I stayed previously at the Hotel Moment I and it was also a quality operation. Would have no hesitation in staying here again.
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
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