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“Comfy!”
Review of Hanoi Moment Hotel

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Hanoi Moment Hotel
Ranked #96 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 17 February 2014

The hotel it´s simple, but really comfy! The staff are really nice and always ready to help you, calling a taxi or a tuktuk for you. You can arrange your tours too. The breakfast is included, simple, but delicious. The internet is also included.

Room Tip: The last floor (7th) it´s a little bit "noisy" because of the birds that starts to sing re...
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  • Stayed: February 2014, travelled with friends
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Thank SabrinaCho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 - 202 of 561 reviews

Reviewed 12 February 2014 via mobile

Excellent staff! They where always really kind and helpfull! Comfortable beds, clean and nice rooms!
Breakfast was great, small buffet but you could order many things extra (all included).
Perfect location in the old quarters.
Had such a nice stay!

Stayed: February 2014
Thank sheelmat86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

The hotel is in a very good location and looks quite nice, but most of the luxury is superficial. The breakfast is ok but definitely not good (the bacon was barely cooked and cold, and I didn't even finish the scrambled eggs-not sure what was going on). Our room looked very nice but smelled musty, and we saw mold in the corners. The shower has good pressure, but leaks all over the bathroom floor because it isn't sealed properly. The staff were quite friendly, and the airport pickup and dropoff were nice. We didn't have a bad experience, but if I go back to Hanoi I will probably try another hotel.

  • Stayed: February 2014, travelled as a couple
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Thank Mavis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Perfectly situated just on the fringe of the old quarter, this hotel was great value for money.
The room was cleaned daily, came with fast Internet, TV, mini bar, aircon, safe, and even a laptop.
Good breakfast, and very professional staff.

Stayed: February 2014, travelled as a couple
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2014

We were a party of 7 traveling around Southeast Asia. This hotel was by far the best of the trip, for the price, location and service received. Staff was very detailed-oriented. There were very small details that made the difference. As an example, we were leaving very early (around 4 am) to catch a flight, the staff prepared fresh sandwiches for all of us to take and streamlined the checkout process. They were always very helpful and even if they could not fulfill all the requests we initially made (we booked some rooms with separate beds and close to each other), they went far and beyond on other things which made up for them. Regarding the location, it is very close to the Hoan Kiem Lake, we were able to walk to restaurants and around the very busy streets of the area.

  • Stayed: February 2014, travelled with family
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1  Thank tony0922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

I stayed at your hotel in December for 3 nights. This hotel is one of my favourites anywhere. The rooms are very new, nice and comfortable. The staff is wonderful and very eager to help out. For example I bought a prepaid SIM card at the airport that had run out. When I enquired at the front desk on how to recharge my phone card they were extremely helpful. They had the bellboy run to the store on his motorcycle and purchase a phone card on my behalf. The young ladies then showed me how to use the card as the instructions were in vietnamese. Where else do you get this kind of service. I would love to return to Hanoi and the Moment Hotel 2 some day. Thank you very much

  • Stayed: December 2013, travelled solo
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1  Thank Manny542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Stayed at both Hanoi Moment and Hanoi Moment II Hotels during a visit to Hanoi and Ha Long Bay. Went on at length in the Hanoi Moment review so will not duplicate it here. If you want excellent value and service both hotels are excellent. Hanoi Moment II did not have the restaurant open for lunch or dinner but this was minor given there are so many dining options in the area.

  • Stayed: October 2013, travelled as a couple
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1  Thank MacBritishColumbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Moment Hotel

Address: 42 Hang Cot Street, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam (Formerly Hanoi Moment Hotel 2)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #96 of 600 Hotels in Hanoi
Price Range: £29 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 
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