In general in Vietnam we found the customer service to be lacking but NOT at the Hanoi Moment 2! The service we got here was absolutely impeccable! All the staff were friendly, helpful and were always willing to go the extra mile particularly those at reception.
The hotel itself is in a brilliant location, the rooms were comfortable and had a boutique feel about them. The food we ordered from room service was really nice especially the lemon tart :) we did not try breakfast as we were up too early during our stay. All of this and priced very reasonably! Very happy indeed!
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
- Reservation Options:
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