We only stayed here 2 nights but the staff made us feel like we were part of their family. Nothing was too much trouble for them. We booked through another site but the hotel contacted us by email to offer assistance which I thought was amazing. We booked a taxi through them which was one less thing to consider when we arrived at the airport in the evening. We were warmly greeted in the hotel and given refreshments. Breakfast was plentiful and fresh . The staff are so enthusiastic They suggested we left our luggage with them when we went on our Halong Bay Cruise and offered us a room to shower in free of charge. The room had a huge bed and spacious shower room with plenty of toiletries reasonable mini bar and complimentary water and a hair dryer. There was a flat screen TV and computer in the room. But we only used the room to shower and sleep as there is so much to do in Hanoi. It's not luxurious but fantastic value for money. Thank you Hannah and rest of team. Also the girl who was in charge in the mornings was a breath of fresh air so efficient and jolly. Book this hotel and enjoy.
- Official Description (provided by the hotel):
- This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more less
- Reservation Options:
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