We stayed at Mae Hotel Hanoi for 4 days (excluding our tour days). We were supposed to stay for only one night. The hotel is very new, very clean and the service is second to none. The hotel staff treat you like family. We were even upgraded to a deluxe suite without asking. They cleaned the room daily with complimentary water etc. The room was beautifully decorated and quite luxurious. It had a lovely balcony overlooking busy Hanoi which was nice too. The full buffet breakfast was absolutely scrumptious!!! The location of the hotel is excellent for exploring on foot and is close to food and locals markets. A special thank you to Sarah, the tour operator for the Mae Hotel, who was excellent and very helpful with organising our tours etc around Hanoi, Halong Bay, Catba Iisland etc. We left everything to her to organise and she was very professional and helpful ensuring we were always satisfied. We will definitely stay here next time we're in Hanoi!!!
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