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“Lovely hotel good choice”
Review of Mai Hotel Hanoi

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Mai Hotel Hanoi
Ranked #153 of 591 Hanoi B&B and Inns
Ho Chi Minh City, Vietnam
2 reviews
“Lovely hotel good choice”
Reviewed 16 October 2013 via mobile

Nice hotel,nice staff they always smile with people and care for their customers.I like my suite it's a 2 bedroom apartment,rolls royce suite.Good price.If you need any informations ask for the reception and they will let you know everything you need.I like their services.

Stayed October 2013, travelled on business
Helpful?
Thank Sophie_Nha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
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    9
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2013

Stuff very friendly and helpful. Great room and breakfast considering I paid so little. Would recommend it to anyone. Good location and easy to get round Hanoi with the maps they provide at reception.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VijayHayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 September 2013

Our family of 5 have just spent a week at the Mai hotel in Hanoi. We had a leak in our apartment due to heavy rain and the staff quickly moved us to 2 new suites. We were very pleased with this. The staff were always eager to help you with anything you needed. Phu, the travel operator was an absolute gem! Nothing was too much trouble for him- he walked us to a money exchange place with a terrific rate and no commission. He looked after our every need and booked tickets to our tours which went very smoothly. Breakfast was very good with eggs cooked to order.
On our return from Sapa to collect our luggage that we had stored at the hotel we were given a room for a few hours to shower and freshen up in. We were also given breakfast before our transfer to the airport.
Overall this was a very good hotel. The staff made it what it is. The actual hotel is in need of some renovations but this can be overlooked when the staff are so wonderful! If we go to Hanoi again we would definitely return to the Mai hotel. Thank you Phu!

Room Tip: Some standard rooms don't have windows so maybe go deluxe.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank paulkeeble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2013

When we arrive at the Mai Hotel Hanoi we were greeted by the happy and pleasnat doormen, We checked in at the front desk and were escourted to our room. It was such a lovely surprise because what we were paying in accomadation was so cheap, Our room was very clean and it had an airconditioner the bathroom was also fine. We went down to the reception area and Jacke at the tour desk helped us with all our tourist advice. The buffet breakfast was so great you had breads fruits cereal some hot food also. We ordered breakfast every morning and the chef did a great job. Also delicious crepes with banana or chocolate. The omelettes were so delicious. The tea and coffee always hot, Jackie booked flights for us organised a tour guide and and recommended Vietjet airlines as they are there cheap airline. We also booked the Halong Bay cruise with Mai Hotel and it was so lovely. You didnt have to pay for the use of the internet and we went down south and were so happy with th Mai Hotel we came back and stayed extra nights before we flew back to Australia. Thank you Phu aka Jackie and all the staff at the hotel for all your help from charging my phone to anything I asked. The Hotel in such a great area of the old quarter and we had no noise in the rooms and Jackie bought me an icecream from the KFC that is right next door to the hotel. Lovely happy faces at the Mai I will remember forever.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank boobiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

The hotel is in need for rennovation and the breakfast buffet is not what its advertised but the location was really good for us and Phu and his staff were always willing to help. Happy with the price I paid but wouldnt pay any more. Thanks for all you help Phu :-)

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Scoggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canberra
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 August 2013

The Mai hotel was the worst hotel I have ever stayed at. Beware they advertise all rooms have a balcony but they don;t. We were put in a 2 bedroom unit that did not have ONE window, it was like being in a cave. The room was decorated like a 1970 brothel, all hideous black and gold furniture with mirrors everywhere. The people in the room above us played very loud techno music at midnight and it did not stop till I belted on thier door at 7AM. We had made several phone calls to reception, along with most of the guest in the hotel to get the music stopped. The staff did ABSOLUTELY NOTHING. We checked out the that morning with the staff at recpetion trying to get us to stay as "the noisy peolpe had checked out so would be a quiet night".......something they should've thought about while we got NO SLEEP AT ALL the previous night.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
6 Thank sue m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2013

The Rooms
We spent 4 nights at Mai hotel in mid of May 2013, the reason we chose the hotel it has spacious apartment unit with two bedrooms. The apartment living room decorate simple but with luxury furniture sofa set in black with crystals and little chandelier , well equipped with fridge, televisions, and hair dryer. Unfortunately, we couldn't find a window in this unit like staying in the basement and we feel uncomfortable the two pillars put in lots of mirrors.

Each room has plasma TV with lots of interesting channels but mostly are Vietnamese channels, WIFI is free. The master bedroom comes with spacious restroom with Jacuzzi pool. Overall is fine to us.

Hotel Services
The receptionists and front desk helpers are friendly and helpful, clean and bright reception area.

Breakfast
Simple but delicious breakfast Asian style and semi American breakfast served with porridge with yummy side dishes, fruits, sausage and ham, Asian fried noddle/rice, real fresh juices, coffee, milk and breads.

Tour Desk
The hotel has tour desk the staff friendly, gave us a booklet and recommended tour for selection. We end-up chose Perfume Pagoda. Whole trip well and great arrangement.

Nearby
When stepped out from the hotel KFC outlet (Kentucky Fried Chicken) is on your right side and the corner lot on the left is a local restaurant (Cua Hang Ngoc Linh) offers many delicious dishes. Most of the time we had our lunch or dinner at this restaurant and until became friend with the owner and waitresses. We had ordered Fried Pork Ribs, Salt and Pepper Fried Prawns with drill herbs, mix vegetables, Hanoi Beer (Bia) must try !!!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mai Hotel Hanoi

Property: Mai Hotel Hanoi
Address: 2D Duong Thanh St | Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #153 of 591 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Number of rooms: 50
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