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“Rolls Royce Suite Is My Choice”
Review of Mai Hotel Hanoi

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Mai Hotel Hanoi
Ranked #184 of 651 Hanoi B&B and Inns
Reviewed 26 October 2013

We changed our previously booked hotel to this one as we were generously welcomed by the team at Mai Hotel. It was not a surprise to be given the best suite at a very reasonable price. It is more like an apartment with two large bedrooms, marble stairs leading to the reception, a hallway, a saloon and a Jacuzzi for two/three people. Breakfast goes with what other hotels offer. Wifi is free but signal can be weak at times.

Room Tip: If you can afford a suite book Rolls Royce!
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  • Stayed: October 2013, travelled with friends
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4  Thank SHADIADNAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 29 of 70 reviews

Reviewed 16 October 2013 via mobile

Nice hotel,nice staff they always smile with people and care for their customers.I like my suite it's a 2 bedroom apartment,rolls royce suite.Good price.If you need any informations ask for the reception and they will let you know everything you need.I like their services.

Stayed: October 2013, travelled on business
Thank Sophie_Nha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Stuff very friendly and helpful. Great room and breakfast considering I paid so little. Would recommend it to anyone. Good location and easy to get round Hanoi with the maps they provide at reception.

  • Stayed: October 2013, travelled on business
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1  Thank VijayHayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

Our family of 5 have just spent a week at the Mai hotel in Hanoi. We had a leak in our apartment due to heavy rain and the staff quickly moved us to 2 new suites. We were very pleased with this. The staff were always eager to help you with anything you needed. Phu, the travel operator was an absolute gem! Nothing was too much trouble for him- he walked us to a money exchange place with a terrific rate and no commission. He looked after our every need and booked tickets to our tours which went very smoothly. Breakfast was very good with eggs cooked to order.
On our return from Sapa to collect our luggage that we had stored at the hotel we were given a room for a few hours to shower and freshen up in. We were also given breakfast before our transfer to the airport.
Overall this was a very good hotel. The staff made it what it is. The actual hotel is in need of some renovations but this can be overlooked when the staff are so wonderful! If we go to Hanoi again we would definitely return to the Mai hotel. Thank you Phu!

Room Tip: Some standard rooms don't have windows so maybe go deluxe.
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  • Stayed: September 2013, travelled with family
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1  Thank paulkeeble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

When we arrive at the Mai Hotel Hanoi we were greeted by the happy and pleasnat doormen, We checked in at the front desk and were escourted to our room. It was such a lovely surprise because what we were paying in accomadation was so cheap, Our room was very clean and it had an airconditioner the bathroom was also fine. We went down to the reception area and Jacke at the tour desk helped us with all our tourist advice. The buffet breakfast was so great you had breads fruits cereal some hot food also. We ordered breakfast every morning and the chef did a great job. Also delicious crepes with banana or chocolate. The omelettes were so delicious. The tea and coffee always hot, Jackie booked flights for us organised a tour guide and and recommended Vietjet airlines as they are there cheap airline. We also booked the Halong Bay cruise with Mai Hotel and it was so lovely. You didnt have to pay for the use of the internet and we went down south and were so happy with th Mai Hotel we came back and stayed extra nights before we flew back to Australia. Thank you Phu aka Jackie and all the staff at the hotel for all your help from charging my phone to anything I asked. The Hotel in such a great area of the old quarter and we had no noise in the rooms and Jackie bought me an icecream from the KFC that is right next door to the hotel. Lovely happy faces at the Mai I will remember forever.

  • Stayed: August 2013, travelled as a couple
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2  Thank boobiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

The hotel is in need for rennovation and the breakfast buffet is not what its advertised but the location was really good for us and Phu and his staff were always willing to help. Happy with the price I paid but wouldnt pay any more. Thanks for all you help Phu :-)

  • Stayed: August 2013, travelled as a couple
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1  Thank Scoggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

The Mai hotel was the worst hotel I have ever stayed at. Beware they advertise all rooms have a balcony but they don;t. We were put in a 2 bedroom unit that did not have ONE window, it was like being in a cave. The room was decorated like a 1970 brothel, all hideous black and gold furniture with mirrors everywhere. The people in the room above us played very loud techno music at midnight and it did not stop till I belted on thier door at 7AM. We had made several phone calls to reception, along with most of the guest in the hotel to get the music stopped. The staff did ABSOLUTELY NOTHING. We checked out the that morning with the staff at recpetion trying to get us to stay as "the noisy peolpe had checked out so would be a quiet night".......something they should've thought about while we got NO SLEEP AT ALL the previous night.

  • Stayed: August 2013, travelled with friends
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6  Thank sue m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mai Hotel Hanoi

Address: 2D Duong Thanh St | Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #184 of 651 B&Bs / Inns in Hanoi
Price Range: £21 - £71 (Based on Average Rates for a Standard Room)
Number of rooms: 50
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