The nice things of this place first: They have a really friendly and helpful staff, they offer pleasant dorms, the wireless works and the location is really good if you want to stay close to the old quarter (Hoan Kiem).
Some negative things I observed:
- They offer male and female dorms on hostelworld.com but actually treat the rooms as mixed dorms. Also they offer private rooms which I didn't see in the hostel. I don't mind about that but maybe some girls/guys do.
- One early morning a girl was waiting in front of the door (she arrived at 5am) because the night guard wasn't there.
- The mattresses are hard but I like that :)
Maybe the manager can explain some of these
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