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“Beautiful boutique hotel in Hanoi - with balconies”

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Golden Silk Boutique Hotel
Ranked #97 of 607 Hotels in Hanoi
Certificate of Excellence
Reviewed 9 May 2013

I have previously stayed at two of the Hanoi Elegance hotels, but I wanted to try something different for this trip. Golden Silk is located at a central part of silk street. It is a really easy place to get around the Old Quarter and only a few minutes from Hoan Kiem. There are so many restaurants and bars close by, including a few backstreets i stumbled across that I hadn't been down before.
I booked the luxury room with balcony. It wasn't available when i arrived and I was upgraded to the presidential suite - which was huge. I was travelling alone and the suite was a great space to sit in to read or have a beer in the afternoon after a day of wandering around.
Both rooms had a stunning lacquered painting behind the bed with a lotus pattern - they were a lovely feature of the rooms. Dark wooden floors and white bed linen - beautiful Vietnamese design.
The bathroom of the suite was something to be seen - double spa, shower with many settings. It also had a kitchenette - not that you would cook for yourself in a city like Hanoi but it was handy for things like cutting up fruit bought from street vendors (or cakes..)
The luxury room was beautiful, another clean and well-designed bathroom. Beautiful fittings. Comfy beds in both rooms - slept really well. People speak of the noise from the street. I have never had any problems with the noise. It is there but then, you are in Hanoi - and that is the sound of the place. I find it oddly calming and late at night when it stops, it can be eerily quiet!
The balconies are nice- the presidential suite one is a bit stark - super hot - but the room balcony was nice. Both rooms are great - if I went back, I would go for the luxury room as it met my needs.
The breakfasts are nice. Not a huge range of fruit but always sweet watermelon and bananas. The omelettes (cooked to order) are great - as was the pho. And really, this is all I am looking for in a breakfast - then you hit the streets to keep eating all day.
The hotel is clean and staff helpful.
The communications with the hotel through the booking process were helpful and they got back to be quickly in response to questions.
I would definitely stay here again.

Room Tip: Luxury room with balcony - great views over the street and beautifully designed rooms
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  • Stayed: April 2013, travelled solo
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1  Thank paddo_jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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638 - 644 of 859 reviews

Reviewed 7 May 2013

We had a total of 3 nights & 1 morning shower & breakfast (after Sapa overnight train & before Ha Long pick up), the staff at the hotel were fantastic, very welcoming & helpful. The hotel looked after our bags overnight & for several days as we went off on our various tours - nothing was ever too much trouble. Rooms were small but clean & nicely decorated, breakfast was nice with both Vietnamese & western choices. Location was great, right in he heart of the old quarter, would definitely recommend staying here.

Stayed: May 2013, travelled with friends
2  Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

This hotel is g reat for everything, location, cleanliness, and nice food and friendly helpful staff.
You can walk easily to any of the nice restauants or stay in the hotel and eat, we had snacks, dinner and breakfast here, and it was nice. The rooms are clean, and have huge King size beds
And the staff we always happy and helpful.

  • Stayed: May 2013, travelled with friends
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Thank rachmorganbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

My boyfriend and I booked a studio suite as a bit of a treat for 3 nights at the start of our 2 week trip round Vietnam. Although the room was a lot smaller than I'd expected (suite is probably pushing it), the room was beautifully decorated, comfortable and immaculately clean.

The bathroom was lovely and we didn't experience any problems with flooding as previous reviewers have reported. The only slight issue with the bathroom was the fact that it is essentially a glass box in the room with a blind to roll down for privacy. No problem through the day but you'd struggle to go to the bathroom in the night without waking your companion as the blind is noisy and doesn't block out the light. Didn't really bother us but may be an issue for some.

We enjoyed having the complimentary mini bar and as the suites come with a small balcony it was nice to relax there after a busy day out in Hanoi with a beer, watching the madness below.

Breakfast was adequate but nothing special. A limited cold buffet and an omelette station but it was enough for us.

Location of the hotel is right in the old quarter, 5-10 mins walk to Hoam Kiem lake and there are loads of places to eat within easy walking distance.

Overall a nice, modern hotel in a good location. I wouldn't mind staying there again but there may be better options if you're looking for value for money and a more personal feel.

  • Stayed: April 2013, travelled as a couple
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1  Thank donnalovescheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

A good choice for travellers looking for a comfortable city centre hotel within easy walking distance of, well, everything!

We stayed one night, left for an overnight tour then came back again so we had two different rooms, staying three nights in total. Comfortable, compact room, no real windows (the one window overlooked the stairwell). Initially clean, subsequent cleaning was cursory. Bed was comfortable, breakfast was fine, bar staff eager but inexperienced. Not ideal for the shy and retiring sharing a room - the partition between the bedroom, and the shower / bath / toilet is glass; a sure fire way of getting to know your travelling companion.

  • Stayed: May 2013, travelled as a couple
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1  Thank DavidSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

We stayed here a total of 7 nights and really enjoyed the location of this hotel. It is a short walk of the Old quarter and has plenty going on around it. The hotel itself was good and loved the fact the mini bar was free!
We upgraded to a premium room on our second stint here and there wasn't a huge amount of difference from the standard. The staff were very friendly and helpful, they organised all our transfers etc...
The buffet breakfast was also a good standard and value for money overall was brilliant.

Room Tip: High floor
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  • Stayed: April 2013, travelled as a couple
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Thank Bradnock86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

This hotel is smack in the middle of everything it seems. It is walking distance to the must see water puppet show, Hoan Khiem Lake, shopping of all sorts and there are some great restaurants and bars close by.
It is an excellent hotel, very clean, quiet and comfortable decorated delightfully in a French Provincial style and the buffet breakfasts are fantastic. It's not a big hotel but itnisnfantastic!

Room Tip: A room at the back of the hotel is very quiet.
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  • Stayed: April 2013, travelled as a couple
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Thank DM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #97 of 607 Hotels in Hanoi
Price Range: £42 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
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